Ellie Jane Support Services is seeking an experienced Administration & Rostering Assistant to join our office team on a casual, on-call basis.
This role is ideal for someone with previous administration experience in the disability or NDIS sector who is looking for flexible work and is available to assist with office administration and rostering during periods of leave, high workload, or unexpected staff absences.
This is an office-based position located in Ipswich.
About Ellie Jane Support Services
Ellie Jane Support Services provides person-centred disability supports across Ipswich and surrounding areas. Our team works closely with participants, families and support staff to deliver services that promote independence, connection and meaningful community participation.
Our administration team plays an important role in ensuring participants receive consistent, high-quality supports while assisting our operational team to keep services running smoothly.
About the Role
As a casual Administration & Rostering Assistant, you will provide support across a range of office and rostering functions as required.
Responsibilities may include:
- Responding to phone and email enquiries from participants, families and staff.
- Maintaining participant records and electronic filing systems.
- Assisting with data entry, documentation and general office administration.
- Supporting the rostering team using ShiftCare or similar software.
- Recording staff availability, leave requests and roster updates.
- Assisting with timesheet reviews and payroll preparation.
- Maintaining worker compliance records.
- Providing administrative support to the wider office team as required.
This role requires someone who is organised, adaptable, able to work independently and comfortable stepping into a busy office environment with minimal supervision.
Experience & Requirements
- Previous administration experience.
- Previous experience within the disability, community services or NDIS sector is essential.
- Experience using ShiftCare or similar rostering software is highly regarded.
- Excellent organisational skills and attention to detail.
- Strong written and verbal communication skills.
- Confidence using Microsoft Office and other digital systems.
- Ability to prioritise competing tasks in a fast-paced environment.
- Blue Card and NDIS Worker Screening Check (or willingness to obtain).
Availability
This is a casual, on-call position with no guaranteed hours.
Shifts will generally be offered during office hours, Monday to Friday between 7:00 am and 5:00 pm, to provide coverage during annual leave, unexpected absences and periods of increased workload. Flexibility and short-notice availability will be highly regarded.
Remuneration
SCHADS Award (Casual).
Hourly rate in accordance with the SCHADS Award, based on classification and experience, plus applicable casual loading and penalties.
Why Join EJSS?
Versatile casual work that fits around your availability.
Supportive and friendly office team.
Meaningful work within the disability sector.
Opportunity to contribute to a growing local organisation.
Ipswich-based office environment.
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📌 Casual Administration Assistant (NDIS) (East Ipswich)
🏢 Ellie Jane Support Services
📍 East Ipswich
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