Be the driving force behind a thriving residential community At MICS, we believe great buildings are about more than bricks and mortar. They're about creating safe, well-maintained and welcoming communities where residents genuinely love to live. As the building management division of one of Melbourne's leading residential property groups, we are recognised for delivering exceptional service, strong stakeholder relationships and operational excellence across a portfolio of residential communities.

We're now seeking an experienced and customer-focused Building Manager to join our team at one of our premium CBD/Southbank properties.

This is far more than a facilities management role. You'll be the trusted face of the building, balancing resident relationships, contractor management, maintenance coordination and operational oversight to ensure the property continues to perform at its best.

Why Youll Love This Opportunity

- Work within a respected and established residential property group
- Take ownership of a premium residential asset
- Enjoy a diverse role combining people leadership, facilities management and community engagement
- Autonomy to make decisions and drive positive outcomes
- Support from an experienced Operations Manager and broader team
- Opportunity to build a long-term career within a stable organisation
- Make a genuine impact on the resident experience every day

The Opportunity

Reporting to the Operations Manager, you'll be responsible for the day-to-day management and operational performance of a residential community in Melbourne's CBD/Southbank precinct. You will work closely with residents, contractors, Owners Corporation Managers and committees to ensure the building is presented to the highest standard,



operates efficiently and delivers an exceptional living experience.

Key responsibilities

- Managing daily building operations and resident enquiries
- Coordinating planned and reactive maintenance programs
- Conducting regular inspections of common areas, plant and building services
- Monitoring essential services, lifts, HVAC, security, fire and life safety systems
- Managing contractors, inductions, site access and performance standards
- Supporting compliance requirements and maintenance reporting
- Assisting with capital works, building improvement projects and sustainability initiatives
- Monitoring access control, security systems and CCTV operations
- Managing resident communications and building portal requests
- Attending meetings and providing operational updates to key stakeholders
- Supporting site teams and driving a positive building culture and community workplace

About You

We're looking for someone who takes pride in delivering exceptional service, building solid relationships and maintaining high standards across every aspect of a property. You'll bring:

- Previous experience in Building Management, Facilities Management, Property Management or a related role
- Strong knowledge of residential building operations and maintenance practices
- Experience coordinating contractors, service providers and trades




- Outstanding customer service and stakeholder management skills
- Strong written and verbal communication skills
- The ability to build rapport with residents, committees and contractors alike
- Excellent problem-solving skills and a proactive approach
- Strong organisational skills with the ability to manage competing priorities
- Competent skills across Microsoft Office and property management systems
- Experience with access control, CCTV or security systems will be highly regarded
- Leadership or team supervision experience will be viewed favourably

What Success Looks Like

You'll thrive in this role if you enjoy:

- Being the go-to person for residents and stakeholders
- Taking ownership and finding solutions
- Creating positive resident experiences
- Maintaining high-quality residential environments
- Building strong contractor and stakeholder relationships
- Working in a role where no two days are the same

Becoming part of MICS, we’d love to hear from you if you’re an experienced Building Manager who enjoys taking ownership, building strong communities and delivering outstanding service.

Please note this role may require occasional after-hours attendance for emergency situations and operational requirements.

Additional information

- Manage a premium residential property in Melbourne CBD/Southbank
- Strong mix of operations, facilities management and customer service
- Join a respected residential property group with long-term career opportunities

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📌 Building Manager | Melbourne CBD & Southbank
🏢 MICM
📍 Melbourne