Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

Position Details

Digital Navigator (Digital Navigator at Alfred Health) - Fixed Term Part Time (38 hrs/fn) until June 2027 - Location: Alfred Health sites

Role

The role focuses on patient onboarding, technical support, and administrative coordination to ensure safe and efficient, digitally enabled care. It is part of our Interconnected Care Program to expand our care outside of hospital through digitally enabled care.

Key Responsibilities

- Onboard and support patients using digital platforms and devices
- Provide first-line technical support to patients and staff
- Support patients with appointments, communications, and records




- Maintain accurate documentation and patient lists
- Support administrative tasks and workflow improvements

About You

- Certificate III/IV in Business/Medical Administration (or equivalent)
- Strong digital skills and confidence supporting others with technology
- Excellent communication and organisational skills
- Experience supporting diverse patients, including those with low digital literacy
- Qualified, adaptable, and committed to patient-centred care

Why Join Us?

Be part of an innovative program improving access to digital healthcare and patient outcomes.

Benefits

- Salary packaging & novated leasing through Maxxia
- Onsite car (subject to availability) and bike parking opportunities, deducted pre-tax!!
- Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
- Childcare services at The Alfred managed by KU Children’s Services

Other Requirements

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

Application Deadline

Applications close 11pm AEST, Sunday 16th August 2026.

Equality, Diversity and Inclusion

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

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📌 Digital Navigator at Alfred Health (Melbourne)
🏢 Alfred Health
📍 Melbourne