Worthington Ag Parts Australia – Toowoomba QLD

Full Time | Toowoomba | Monday–Friday, 8:00am–5:00pm

Join a Team That Helps Keep Agriculture Moving

At Worthington Ag Parts Australia, we're proud to be Australia's leading supplier of new, used, and rebuilt agricultural machinery parts. Every day, our team plays a vital role in helping farmers across Australia and neighbouring countries keep their machinery running and their operations productive.

We are currently seeking a motivated and customer-focused E-Commerce Sales Assistant to join our team at our Toowoomba Corporate Office. This is a Full Time Monday to Friday position. You'll be a key part of our online sales team, helping customers find the right parts and ensuring every transaction is handled efficiently and professionally.

What You'll Do

Process online sales orders, invoicing, and customer communications through various e-commerce channels

Respond promptly to customer enquiries via email, phone and online messaging platforms to assist them in finding the right products for their machinery

Identify and interpret machinery and parts requirements, including make, model, year, and manufacturer specifications

Explain product features and benefits to support informed purchasing decisions

Deliver exceptional customer service and build positive relationships with customers

Provide tracking information and order updates to customers both online and directly

Process returns, refunds, and related customer requests





Maintain and update product listings, ensuring information is current, accurate and compelling

What We're Looking For

Solid written and verbal communication skills with the ability to communicate clearly with diverse customers

A genuine passion for delivering outstanding customer service and building customer relationships

Proficiency with computer systems, e-commerce platforms and Microsoft Office applications with confidence learning new systems and software quickly

Sales experience or an interest in agricultural machinery and parts (advantageous but not essential)

Excellent time management and organisational skills

Attention to detail and accuracy in order processing and data entry

The ability to work independently, use initiative, and perform well under pressure

Proactive problem-solving approach and willingness to take initiative

Why Join Us?

Stable, full-time weekday hours with no weekend work

Be part of a respected and growing industry leader

Contribute to Australia's agricultural sector and help keep farmers operating efficiently

Opportunity to develop your skills and grow within the business

Work in a supportive and team-oriented environment

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .

#J-18808-Ljbffr

📌 E-Commerce Sales Assistant (Toowoomba Regional)
🏢 Worthington Ag Parts Australia
📍 Toowoomba Regional