Siddeley Talent Link is a member company of RedBridge Group. We are currently recruiting a Mandarin-Speaking Sales Assistant to support RedBridge Group’s employer-sponsored migration services, with a particular focus on client enquiries relating to Subclass 482 and Subclass 186 visa pathways.

Employment Type: Full time

Workplace Type: On-site

About the Role

The Sales Assistant will be responsible for responding to prospective client enquiries, introducing the company’s service process, following up with potential clients and supporting client onboarding.

This is a sales and client relationship position. The successful candidate will communicate with Mandarin-speaking clients through phone calls, WeChat, Xiaohongshu and face-to-face consultations.

The role does not involve independently providing migration advice.

Key Responsibilities

- Respond to prospective client enquiries through phone, WeChat, email, LinkedIn, Xiaohongshu and other communication channels
- Introduce RedBridge Group’s employer-sponsored migration services clearly and professionally
- Conduct initial client intake and collect basic background information
- Understand clients’ general service needs and arrange professional consultations
- Follow up with prospective clients and maintain ongoing client relationships
- Support the conversion of qualified enquiries into consultations and formal service engagements
- Assist with quotations, service agreements, client onboarding and general administrative work
- Maintain accurate records of client enquiries, follow-up activities and service progress
- Support seminars, promotional campaigns and client information sessions
- Work closely with the migration services, marketing and operations teams

Language Requirements

- Fluent Mandarin Chinese is essential, as the role involves daily communication with Mandarin-speaking clients




- Professional working proficiency in English is required for internal communication, emails and general administrative work

About You

- Strong communication, interpersonal and client relationship skills
- Confident communicating with clients by phone, WeChat and face-to-face
- Previous experience in sales, customer service, recruitment, education, migration services or professional services is preferred
- Comfortable following up with prospective clients and working towards sales and conversion targets
- Organised, responsible and able to manage multiple enquiries
- Able to handle confidential client information professionally
- Familiarity with WeChat, Xiaohongshu, LinkedIn or CRM systems is advantageous
- Knowledge of Australian employer-sponsored migration services is advantageous but not essential, as training will be provided

Visa and Working Rights

- Applicants holding a valid Subclass 485 visa are strongly preferred
- Candidates should ideally have at least 12 months remaining on their current visa
- Applicants must have valid Australian working rights
- Visa details and working conditions may be verified before employment

What We Offer

- Full-time employment in a professional Docklands office
- Competitive salary package plus superannuation
- Structured training and ongoing support
- Exposure to employer-sponsored migration, recruitment and professional services
- Opportunities for professional development within RedBridge Group
- Collaborative and multicultural working environment

This is a sales, client service and administrative support position.

The successful candidate will not independently assess visa eligibility, recommend migration strategies or provide immigration assistance or migration advice.

Any immigration assistance or migration advice will be provided by appropriately authorised registered migration agents or Australian legal practitioners.

18–38 Siddeley Street

Docklands VIC 3005

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📌 Sales Assistant – Mandarin Speaking | Employer-Sponsored Migration Services (Melbourne)
🏢 Siddeley Talent Link
📍 Melbourne