Medical Administrator / Receptionist – Specialist Eye Clinic
Northern Sydney Cataract – North Sydney NSW
Northern Sydney Cataract | Specialist Ophthalmic Surgeons
Full-time | Immediate Start
Join one of Sydney's leading ophthalmology specialist practices.
Northern Sydney Cataract is a leading specialist ophthalmology practice based in modern rooms in
Northbridge
on Sydney's
Lower North Shore
. For over a decade we've built a strong reputation for clinical excellence, personalised care and close relationships with optometrists, GPs and other health professionals.
We're committed to outstanding patient care and to providing a workplace where our team feels supported, respected and proud of the work they do. As our practice grows, we're looking for an experienced Practice Administrator to join us long term.
As the first point of contact, you'll create a positive impression for every patient and referrer, ensuring they feel welcomed, informed and supported throughout their visit.
You'll be joining a supportive, collaborative team led by a hands‐on Practice Manager who values open communication, continuous improvement and recognising everyone's contribution.
About the Role
As a
Practice Administrator
, you will play a key role in the daily operation and continued success of our specialist practice while delivering a consistently high standard of service to our patients and referrers.
Your responsibilities will include:
Welcoming patients and providing a professional and caring first impression
Managing patient enquiries by phone and coordinating appointments and recalls
Coordinating surgical bookings and admission paperwork
Processing patient registrations, billing, Medicare and Health Fund claims
Triaging referral and incoming correspondence
Liaising with surgeons, hospitals, optometrists, GPs and other healthcare providers
Maintaining accurate electronic medical records




Providing administrative support to our team of seven ophthalmic surgeons
Contributing to the efficient day‐to‐day operation of the practice
About You
You genuinely care about people and understand the importance of making every patient feel welcomed, respected and supported. You enjoy working in a busy environment and take pride in delivering outstanding service.
Ideally, you will have:
Previous experience in an ophthalmology or specialist medical practice (highly desirable)
A minimum of one years experience in medical reception and administration
Excellent communication and customer service skills
A warm, professional and compassionate manner
Strong organisational skills and exceptional attention to detail
The ability to prioritise tasks and remain calm in a busy setting
High‐level computer skills and confidence learning new software
A proactive approach and the ability to work both independently and as part of a team
Professional presentation and a commitment to high standards
Knowledge of Shexie software (highly regarded)
We offer:
Stable, full-time employment with an established and respected specialist practice
A long‐term career opportunity within a growing organisation
A friendly, experienced and collaborative team
Supportive leadership with ongoing mentoring and training
The opportunity to work alongside highly specialised seven ophthalmic surgeons and a dedicated multidisciplinary team
Modern consulting rooms equipped with advanced ophthalmic technology
A workplace culture built on teamwork, professionalism and respect
Generous Christmas shutdown leave
Immediate commencement available
Join Our Team
If you are looking to join a respected specialist practice where you can build a long‐term career, be part of an exceptional team and make a genuine difference to patients every day, we would love to hear from you.
This position is available for an immediate start.
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📌 Medical Administrator / Receptionist – Specialist Eye Clinic (Sydney)
🏢 Northern Sydney Cataract
📍 Sydney