Join a leading Australian agricultural machinery manufacturer!
Excel Agriculture is a leading Australian manufacturer and supplier of high quality agricultural machinery, supporting farmers across the country. Our reputation has been built on delivering quality products backed by exceptional after-sales service and support.
We are seeking an enthusiastic and customer-focused
Spare Parts Team Member
to join our team. This is an excellent opportunity for someone with agricultural machinery spare parts experience who enjoys building strong customer relationships and ensuring farmers receive the right parts when they need them.
About the Role
Reporting to the Spare Parts Team Leader, you will be responsible for providing outstanding customer service while managing the sale, ordering and supply of agricultural machinery spare parts.
Your responsibilities will include:
Responding promptly to customer enquiries by phone and email.
Proactive outbound sales calls
Processing, picking and packing of customer orders as required. Keep customers updated on deliveries.
Making outbound sales calls to generate spare parts sales.
Forecasting seasonal spare parts requirements in conjunction with the Spare Parts Team Leader and Managing Director.
Maintaining accurate inventory records and assisting with stock control, transfers and stocktakes.
Maintaining a safe,



organised and productive work environment.
About You
Previous experience in agricultural machinery spare parts, agricultural equipment, or a similar heavy machinery parts environment.
A strong customer service focus with excellent communication and relationship-building skills.
A sound understanding of inventory management and stock control processes.
Good computer skills and experience using ERP or inventory management systems.
Strong organisational skills with the ability to manage multiple priorities.
High attention to detail and accuracy.
A proactive approach to problem solving and customer service.
The ability to work effectively both independently and as part of a close-knit team.
A Forklift licence (or willingness to obtain one).
Desirable qualifications and experience
Experience within the agricultural machinery industry.
Mechanical knowledge of agricultural equipment and components.
What We Offer
Stable, full-time employment with an established Australian manufacturer.
Competitive remuneration based on experience.
A supportive and collaborative team environment.
Opportunities to further develop your product knowledge and industry expertise.
The opportunity to work with market-leading agricultural equipment and support Australia's farming industry.
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📌 Spare Parts Team Member (Toowoomba)
🏢 Excel Agriculture
📍 Toowoomba