Global Organisation is seeking an IT Service Management Team Lead for a six-month fixed-term engagement across Sydney, Melbourne, or Brisbane. You will lead a team of five IT Analysts, driving ITIL-aligned processes and continual service improvement.
You will manage Change, Release and Setting activities, optimise ServiceNow for service delivery, and report on KPIs and SLAs. Solid stakeholder engagement and experience in skilled services are essential.
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📌 It Service Management Lead Flexible 6 Month Contract Melbourne
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📍 Melbourne