Senior Medical Secretary/ Office Manager

Senior Medical Secretary / Medical Office Manager

Are you an experienced Senior Medical Secretary or Office Manager looking for your next permanent opportunity? Join a well-established specialist medical practice in the heart of Newtown and play a key role in the day-to-day running of a busy, patient-focused clinic.

The Role

This is a full-time permanent position working Monday to Friday, 8:30am to 5:30pm. You'll be responsible for ensuring the smooth operation of the practice while providing exceptional service to patients and supporting the specialists and wider clinical team.

What's on Offer
Full-time permanent position
Monday to Friday, 8:30am - 5:30pm
Convenient Newtown location close to public transport, cafés and shops
Paid on-site parking available, with additional street parking nearby
Supportive and team-oriented team setting
Opportunity to take ownership of the day-to-day operations of a busy specialist practice

Key Responsibilities
Manage patient bookings, appointments and daily clinic schedules
Provide a high level of customer service to patients both in person and over the phone
Process patient payments and Medicare claims
Coordinate referrals, specialist correspondence and patient care




Provide patients with post-procedure information and follow-up instructions
Maintain accurate patient records and ensure all documentation is up to date
Oversee the day-to-day administration and smooth operation of the practice
Support the specialists and clinical team with administrative and operational requirements
Utilise Medilink software to manage patient information and appointments

To be successful, you will have:
Previous experience as a Senior Medical Secretary, Senior Medical Receptionist or Office Manager within a specialist practice or similar healthcare environment
Robust organisational and time management skills with the ability to prioritise competing tasks
Excellent communication and interpersonal skills
High attention to detail and a professional, patient-focused approach
Experience using Medilink or the ability to quickly learn new practice management systems
The ability to work independently while contributing positively to a close-knit team

If you're looking for a long-term opportunity where you can make a real impact within a respected specialist practice, we'd love to hear from you!
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