Position Overview
The Photocopier & POS Technician is responsible for the installation, maintenance, and repair of HP, Kyocera, and Sharp multifunction devices, photocopiers, point-of-sale (POS) systems, and related equipment within Toowoomba. This role requires a customer-focused approach, strong technical skills, and the ability to work independently while delivering a high standard of service and support to our valued clients.
Remuneration
package includes a fully serviced company vehicle, fuel card, and laptop.
Key Responsibilities
Installation & Setup:
Install and configure photocopiers, multifunction devices, and POS systems at customer sites.
Maintenance & Repairs:
Perform scheduled preventative maintenance, troubleshoot, and repair faults to minimise downtime.
Technical Support:
Provide on-site and remote technical assistance for hardware and software-related issues.
Upgrades & Integration:
Carry out software updates, firmware upgrades, and system integrations with customer networks.
Customer Service:
Deliver excellent service and transparent communication to customers, ensuring a positive experience at every interaction.
Training:
Provide end-user training on equipment functions and best practices.
Documentation:
Maintain accurate service records, job reports, and parts usage logs.
Stock & Parts Management:




Manage spare parts inventory to ensure availability for common repairs.
Skills & Experience
Previous experience servicing photocopiers, multifunction devices, and/or POS systems preferred.
Strong mechanical and electronic fault-finding skills.
Knowledge of networking fundamentals, including TCP/IP, printing protocols, and device integration.
Ability to read and interpret service manuals, wiring diagrams, and technical schematics.
Excellent problem-solving and troubleshooting ability.
Strong interpersonal skills and a commitment to exceptional customer service.
Ability to work independently and manage time effectively.
Key Attributes
Professional and reliable with a positive attitude.
Flexible and adaptable to changing work requirements.
Willingness to learn and stay updated with new technology.
Commitment to workplace safety and compliance procedures.
About Comtech Business Equipment
Comtech Business Equipment is Australian owned and operated company based in
Brisbane, Darling Downs, Gold Coast & Northern Rivers, Melbourne, and Sydney
, providing business printing solutions and technical support throughout Australia. We pride ourselves on outstanding customer service and building long-term relationships with our clients.
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📌 Photocopier & Pos Technician (Toowoomba)
🏢 The Comtech Group
📍 Toowoomba