Location:
Sydney, NSW
Employment Type:
Full time
About Departure Pets
Departure Pets is Australia's trusted name in
domestic and international pet transport
, specialising in the safe and compassionate relocation of family pets across Australia, New Zealand, and around the world.
With offices in
Melbourne, Sydney, and Brisbane
and agents nationwide, we are committed to ensuring every pet's journey is comfortable, stress-free, and handled with the utmost care.
Our team of experienced animal handlers and logistics experts works closely with major airlines such as
Qantas, Virgin Australia, Emirates, Qatar Airways, Air New Zealand etc
, delivering industry-leading service that prioritises animal welfare and customer satisfaction.
About the Role
As a
Pet Handler / Animal Transport Driver
, you'll be the face of Departure Pets - responsible for the safe, timely, and professional transport of pets between airports, veterinary clinics, boarding facilities, and family homes.
You'll ensure that every pet is cared for with empathy and attention to detail, actively monitoring their wellbeing throughout their journey and reporting any welfare or behavioural concerns to the Operations Team.
This is a hands-on role that includes:
Transporting pets to and from airports, residences, and veterinary appointments.
Handling animals with care, compassion, and professionalism at all times.
Liaising with clients, airlines, and veterinary staff.
Assisting with health checks, crate cleaning, and preparation.
Lodging documentation and permits with relevant authorities (e.g., Department of Ag).
Working flexible shifts, including early mornings, occasional weekend, and occasional late evenings.
What We're Looking For
To succeed in this role, you'll need to demonstrate a genuine love for animals, a robust work ethic,



and a professional approach to customer service.
Key Selection Criteria:
Proven experience in
animal handling
(domestic pets, boarding, or veterinary care preferred).
Confident navigating Sydney's famous traffic and streets
Full Australian driver's licence
and an excellent driving record.
Comfortable driving vans or larger vehicles and navigating city and airport areas.
Confident with lifting crates (ranging 2-30kg) and managing a variety of animal breeds and species.
Excellent communication and interpersonal skills.
Ability to work autonomously and manage changing priorities.
Flexibility to work early mornings, weekends, and public holidays.
High level of hygiene, attention to detail, and commitment to animal welfare.
Previous experience in
operations, logistics, freight forwarding, or relocation industries
is highly regarded.
Understanding of airline or airport procedures advantageous.
Culture and Benefits
At Departure Pets, we believe in
Happy Pets, Happy Customers, Happy People
.
We foster a supportive, team-driven environment built on
empathy, integrity, trust, respect, and teamwork
.
What We Offer:
On-the-job training and industry-specific development.
A caring, inclusive, and pet-friendly workplace.
Opportunities to work with a passionate, animal-loving team.
The satisfaction of knowing you play a key role in safely reuniting families with their pets worldwide.
Why Join Departure Pets?
We're more than a logistics company - we're an animal welfare organisation built on compassion and precision.
Our low staff turnover reflects our dedication to our people, and we pride ourselves on a culture that rewards reliability, initiative, and care.
Please note:
Applicants must have
Australian working rights
.
Employment is subject to
background checks
, including police clearance, reference verification, and proof of identity.
#J-*****-Ljbffr

📌 Driver / Pet Handler (New South Wales)
🏢 Departure Pets
📍 New South Wales