Regional Australia Bank and Summerland Bank have come together to create a stronger, member-owned banking organisation that remains deeply committed to supporting regional communities. Both banks share a strong customer-first approach, a focus on personalised service, and a long-standing dedication to helping individuals, families and businesses thrive. With similar values centred on trust, community connection and mutual ownership, the merger brings together two like-minded organisations to enhance products, services and opportunities for members while maintaining the local relationships that customers value.

This is a full-time, permanent opportunity. The successful applicant will be based across our Casino and Kyogle branches and will be expected to work from both locations.

Pay: $32.5 per hour + superannuation + leave loading

As a Customer Advisor , you’ll play an important part in helping locals feel supported and confident in their banking. This isn’t just a job - it’s a chance to be someone your community trusts.

What Your Day Might Look Like

Every day brings the chance to brighten someone’s experience. Key responsibilities are:




Welcome customers and help them find the right products and services for their needs
Open new accounts and guide customers through products and services suited to their goals
Guide customers through our digital banking tools, helping them feel safe and empowered
Keep customer details accurate and up to date
Identify prospects to refer customers to specialist teams for lending, insurance and other financial solutions
Work toward clear performance targets
Learn the essentials of banking while building strong, genuine relationships
Grow your skills through ongoing training and development

About You

You don’t need a banking background to thrive here — just a caring nature, a positive attitude, and a willingness to learn.

You’ll be a excellent fit if you:
Have strong attention to detail
Communicate clearly, warmly, and confidently
Enjoy working as part of a supportive team
Have valuable numeracy, literacy, and the ability to learn new systems
Want to make a meaningful, lasting impact in your local community

Want to Know More?

Reach out to:
Mandy Leard, Area Sales Manager
or 3
J-18808-Ljbffr

📌 Customer Advisor Casino
🏢 Regional Australia Bank
📍 Casino