Salesforce is seeking a Swarm Lead for the Global Support team in the APAC region. You will be the first point of contact for customers after hours, owning the end-to-end experience for the APAC shift.
Responsibilities include leading swarms, mentoring engineers, and coordinating with frontline managers to drive urgent case resolution and knowledge sharing. This role requires after-hours flexibility and robust collaboration.
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📌 Swarm Lead, Global 24/7 Tech Support City Of Sydney
🏢 Salesforce
📍 City of Sydney
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