Service Desk Manager — Lead Msp Team (Flexible Working) (Brisbane)

Service Desk Manager — Lead Msp Team (Flexible Working) (Brisbane)

06 Aug
|
Lyra Technology Group
|
Brisbane

06 Aug

Lyra Technology Group

Brisbane

Lyra Technology Group, Brisbane-based, is seeking a Service Desk Manager for our PKCG operating company. You will lead the day-to-day service desk operations, drive service excellence and build a high-performing team across onshore and offshore resources.
The role requires hands-on leadership, process improvement, and robust MSP knowledge, with a focus on SLA performance, incident management and continuous improvement.
#J-*****-Ljbffr

📌 Service Desk Manager — Lead Msp Team (Flexible Working) (Brisbane)
🏢 Lyra Technology Group
📍 Brisbane

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