Senior Manager, Clarence Valley Primary Care Access
Full time, 12-month fixed term opportunity
base location negotiable across office locations: Ballina or Coffs Harbour
hybrid work with office / home-based options.
Who we are
Healthy North Coast (HNC) is an independent, not-for-profit organisation committed to improving the health of our North Coast communities through quality primary health care. We proudly deliver the Primary Health Network (PHN) Program across the stunning north coast region from Tweed Heads to Port Macquarie across Bundjalung, Githabul, Gumbaynggirr, Dunghutti, Birpai and Yaegl lands.
Benefits, culture & inclusion
be part of a high performing team making an everyday difference to the health of North Coast communities
above award salaries, plus not-for-profit salary packaging benefits available up to $18,549 per annum. to help increase your take-home pay
14 weeks paid parental leave and additional paid leave at end of year
organisational ACON membership
commitment to professional growth with learning and development support
Employee Assistance Program.
At Healthy North Coast, we are committed to creating a workplace where diversity, equity and inclusion are lived values. We recognise, respect and celebrate Aboriginal peoples, LGBTQ+ people, people with experiences of disability and neurodiversity, people from culturally and linguistically diverse backgrounds, refugees and people seeking asylum, people across different ages and life stages, people from rural and remote communities, people with caring responsibilities, and all who contribute their skills, perspectives and lived experience.



Our workplace is grounded in safety, dignity and belonging - free from discrimination, harassment, and exclusion - so that every person can thrive.
About the role
Lead a transformative program that will shape the future of primary care access across the Clarence Valley. As the Senior Manager, Clarence Valley Primary Care Access, you will provide strategic leadership for a high-profile Australian Government funded initiative, working with general practices, Aboriginal Community Controlled Health Organisations, health providers and community stakeholders to improve healthcare access, strengthen the local workforce and deliver better health outcomes. This is a unique opportunity to drive meaningful system-wide change through innovative service models, strong partnerships and sustainable solutions that will make a lasting impact on communities across Grafton, Maclean, Yamba and the wider Clarence Valley.
About you
To excel in this position, you will have:
Demonstrated understanding of general practice, and primary health care service delivery, including the funding environment, policy context, workforce pressures, rural service challenges, and opportunities to improve service delivery.




Demonstrated experience leading complex health, commissioning, service improvement or system reform programs, including planning, implementation, governance, risk management, budget oversight, performance monitoring and reporting to support delivery of strategic and operational plans.
Strong stakeholder engagement and partnership capability, with the ability to build trusted relationships across general practice, ACCHOs, the Local Health District, community pharmacy, allied health, government and community stakeholders.
Demonstrated ability to use data, evidence and evaluation to inform decision-making, monitor outcomes, drive continuous improvement and support measurable improvements in primary care service delivery.
Experience in commissioning, procurement, contract management or provider performance management, including working with commissioned providers to deliver agreed outcomes.
Solid communication, influencing and facilitation skills, including the ability to tailor messages, support co-design, prepare high-quality briefings and reports, and bring stakeholders together around shared priorities
Demonstrated people leadership capability, including the ability to lead project teams, support staff and providers, manage competing priorities, and foster a culture of collaboration, accountability and continuous improvement.
Knowledge of and commitment to Work Health and Safety, Equal Employment Opportunity, cultural safety, privacy and continuous improvement principles.
Applications close 9:00 am Monday 10 August ****.
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📌 Senior Manager, Clarence Valley Primary Care Access (Coffs Harbour)
🏢 Healthy North Coast
📍 Coffs Harbour