Audi Five Dock are owned by Autosports Group (ASG) which is a large, listed retail automotive group representing the world's greatest prestige and luxury automotive brands. Autosports Group employs over 3,000+ people across over 100 dealerships located in Australia and Recent Zealand.
At ASG, our purpose is to drive endless possibilities for our customers, employees, shareholders, and brand partners. Our values—Strive for Excellence, Care, The Village, and Lead Change—guide everything we do. We warmly welcome people of all genders, backgrounds, and situations and are committed to delivering an equal and diverse workplace.
About The Role
Currently we are looking for a
Warranty Clerk/Manager
to join the team at
Audi Five Dock
.
As our
Warranty Clerk
, you will support the service department by managing all warranty claims and ensuring the smooth processing of customers' vehicles through the service department.
In this role you will:
Discuss vehicle issues with customers, obtain approvals for repairs, and provide service updates
Diagnose problems, document findings, and support Service Advisors
Determine warranty coverage and submit claims according to manufacturer guidelines
Manage warranty parts, including returning, disposing, tagging, and storing them correctly
Finalise job sheets with customer charges and warranty items after inspection and approval
Our ideal candidate will possess the following:
Previous experience in a warranty, service, or administrative role preferred but not required




Strong attention to detail and organisational skills
Excellent communication and customer service skills
Customer-focused and a great communicator
Proficient in Microsoft Office and dealership management systems
Ability to manage multiple tasks and meet deadlines
Why Join Autosports Group?
Accelerated career growth with a defined pathway, and ongoing professional development
ASG Paid Parental Leave to support you and your family
Access to exclusive OEM offers on new vehicles across all dealerships
Access to premium, factory-backed training to keep your skills at the industry forefront
Unlock exclusive retail benefits with major partners like Samsung, Commonwealth Bank and Caffé Molinari on-site and a wellbeing program that includes discounted private health insurance rates with HCF and access to Fitness Passport.
Be part of a truly inclusive culture, championed by our Diversity and Inclusion Council and Women's Network
Referral bonus incentives for employees and their friends/family
Confidential, free access to our Employee Assistance Program (EAP) for personal and professional support
Enjoy a vibrant team environment with regular team barbecues, social events, and community engagement
Successful candidates will be required to complete pre-employment checks and hold the appropriate working rights to work in Australia or New Zealand. This includes reference check and background checks and other role-relevant screening where applicable.
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📌 Warranty Clerk/Manager | Audi Five Dock (New South Wales)
🏢 Autosports Group
📍 New South Wales