Full-Time | Office-Based | Moorabbin, VIC
Are you a highly organised and reliable administration qualified who enjoys variety, takes pride in delivering high-quality work and thrives in a fast-paced environment?
Our client is a rapidly growing services business with a strong reputation for providing exceptional service. Due to continued growth, they are seeking a motivated
Administration Assistant
to support their management and operations teams.
This is an excellent opportunity to join a positive and supportive workplace where you can make a genuine contribution and grow alongside the business.
About the Role
As the Administration Assistant, you will provide broad day-to-day support across office administration, client communication, scheduling, reporting and document management.
Your responsibilities will include:
Managing and triaging incoming emails
Responding to clients and directing enquiries to the appropriate team members
Answering and directing phone calls
Scheduling appointments, coordinating calendars and arranging service bookings
Preparing quotes, reports, templates, forms and other business documents
Maintaining accurate records, databases and filing systems
Providing updates to management on completed tasks and project progress
Supporting general office administration
Assisting with process improvements and documenting procedures




Providing ad hoc support to management and the wider team
About You
To be successful in this role, you will ideally have:
Previous experience in an administration, office support or similar position
Strong written and verbal communication skills
Excellent organisation and time-management capabilities
The ability to prioritise competing tasks and meet deadlines
Exceptional attention to detail and accuracy
A proactive, positive and professional approach
Solid customer service and relationship-building skills
Confidence learning new software and online systems
Advanced Microsoft Office skills, particularly Word, Excel and Outlook
Working knowledge of Google Workspace
Basic Xero knowledge, although this is preferred rather than essential
Strong problem-solving skills and the ability to use initiative
The ability to work independently and contribute effectively within a team
Discretion when handling confidential or sensitive information
What's on Offer
Full-time, permanent opportunity
Office-based position in Balaclava
Working hours of
8:30 am to 5:00 pm
Supportive and collaborative team environment
Varied role with exposure across management and operations
Opportunity to grow with an expanding business
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