We are currently seeking an experienced and customer-focused Administration & Customer Service Officer to join a large Federal Government organisation dedicated to supporting Australians living with disability. This is an exciting opportunity to work in a busy and rewarding environment where your administrative and customer service skills will make a real difference. This role is a full time temporary position until December ****.
About the Role
This is a diverse and fast-paced position where you will provide high-quality administrative and customer support to ensure the smooth operation of the office.
Providing general administrative and office support
Managing diaries, calendars, and inboxes
Handling customer enquiries via telephone and email and face to face
Scheduling and coordinating appointments for clients
Maintaining accurate records and data entry
Generating reports and supporting documentation as required
Assisting with reception and customer service duties
Supporting team members to meet service standards and deadlines
Providing general executive and personal assistant support when required
About You
Previous experience in administration and customer service
Strong organisational and time management skills
Intermediate to advanced Microsoft Office skills, particularly Outlook




Excellent attention to detail and high levels of accuracy
Strong written and verbal communication skills
The ability to work effectively both independently and as part of a team
A proactive approach with a positive, can-do attitude
Professional interpersonal skills and the ability to build strong stakeholder relationships
Perks
Immediate start available (pending clearances)
Full-time hours: Monday to Friday, 8:30am - 5:00pm
Temporary assignment
ConvenientDandenonglocation
Competitive hourly rate of
$***** + Super
Opportunity to gain valuable experience within a Federal Government organisation
Supportive and collaborative team environment
Eligibility Requirements
Please note:
To be considered for this position, applicants must:
Be an
Australian Citizen
Successfully complete a
Federal Police Check
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at .
#J-*****-Ljbffr

📌 Customer Service Officer (Melbourne)
🏢 Chandler Macleod Group
📍 Melbourne