06 Aug
|
jobr.pro
|
Sydney
Bolton Clarke is seeking an IS Service Desk Team Leader in Sydney on a 12-month initial contract. You will lead a customer-focused team delivering first-level technical support across Bolton Clarke sites, manage incidents and requests, and ensure SLA and OLA compliance.
You will act as escalation point for unresolved or complex issues, partner with Level 2 and 3 teams to restore service quickly, and drive improvements in knowledge management, service catalogue and reporting of performance
#J-*****-Ljbffr
📌 Service Desk Team Lead - Itil-Driven, Customer-Focused (Sydney)
🏢 jobr.pro
📍 Sydney