POSITION DESCRIPTION
COMMUNITY ENGAGEMENT OFFICER
Organisation
Collingwood Basketball Association
Role title
Community Engagement Officer
Location
Collingwood, Victoria. Remote work permitted
Duration
Fixed term, part time (0.8 FTE) until December ****
Reports to
General Manager
Direct reports
NIL
About the organisation
Collingwood Basketball Association works at the centre of one of the most diverse communities in Victoria. The association engages more than 1,800 participants across Melbourne's inner north, including young people and families from migrant and refugee backgrounds, First Nations communities, and those experiencing social and economic disadvantage.
CBA is focused on creating culturally safe, inclusive environments where all participants feel they belong. This includes co designed programs, stronger partnerships with local organisations, and clear pathways from participation through to leadership and employment.
Through this work, CBA is building its internal capability to respond to community needs, challenge bias, and embed cultural understanding across all programs, staff, and volunteers.
Purpose of the role
Reporting to the General Manager, this role strengthens connection between Collingwood Basketball Association and multicultural communities by building trust, deepening relationships, and creating clear pathways into basketball. The role works with community to co-design programs that reflect local needs and lived experience, driving participation, belonging, and long term connection. It also works with club staff and volunteers to support cultural safety across the organisation and a current model for inclusive community sport.
Working arrangement
This is a hybrid role based at Collingwood Basketball Stadium. Staff are required to work a minimum of three days per week in the office, with the remaining time able to be worked remotely, subject to operational requirements.
Given the nature of the role, regular evening and weekend work is required. Office based days should align with key operational activity, team collaboration, and peak delivery periods.
Key responsibilities
Community engagement and relationship building
Build and maintain strong relationships with local multicultural communities,



with a focus on young people aged 5 to 25 and their families
Act as a trusted facilitator between community and CBA
Engage and support community advisors and leaders to guide decision making and program design
Co-design and program development
Lead co-design processes with community to help shape inclusive and accessible programs
Support the development and delivery of culturally safe programs, competitions, and events
Advise how programs can address barriers such as cost, transport, and access
Participation and pathway development
Create clear enablers from participation through to volunteering, officiating, and employment
Identify and support young people into roles such as referees, coaches, and casual staff
Track engagement across the participant journey and identify gaps
Organisational capacity building
Work with leadership to support staff, coaches, and volunteers to build cultural understanding and capability
Coordinate training for staff and volunteers
Contribute to a review of policies and practices to improve cultural safety and inclusion
Partnerships and collaboration
Work closely with project partners including community organisations, schools, and service providers
Support partnership delivery to ensure programs are aligned and responsive to community needs
Monitoring, evaluation, and reporting
Collect and report on participation data, engagement outcomes, and program impact
Contribute to evaluation using both quantitative and qualitative methods
Document learnings to support a scalable model for other associations
Key relationships
Internal
Key CBA operational staff
Coaches, referees, and casual workforce
Volunteers and committee members
External
Local multicultural community leaders, groups, and organisations
Community advisors and lived experience representatives
Schools,



including primary and secondary
Local government and community service providers
Delivery partners
Funding bodies and sector stakeholders
Key outcomes
Increased participation of multicultural young people in CBA programs and competitions
Stronger sense of belonging and connection within the local community
Improved cultural safety across CBA programs, staff, and volunteers
Clear pathways from participation to employment and leadership roles
A documented model for culturally safe sport that can be replicated
Selection criteria
Essential
Strong connection to, and understanding of, multicultural communities
Experience in community engagement, youth work, or community development
Demonstrated ability to build trust and work with community in a co-design approach
Proven communication and relationship management skills
Understanding of barriers to participation in sport and strategies to address them
Ability to work independently and within a small team
Desirable
Experience working in sport, recreation, or community programs
Strong connections to multicultural communities
Experience working with young people aged 5 to 25
Understanding of trauma informed and culturally safe practice
Experience in program design, delivery, and evaluation
Qualifications and requirements
Relevant qualification or equivalent experience in community development, youth work, sport management, or a related field
Working With Children Check
Current police check
Right to work in Australia
Employment details
Part time or full time, subject to funding
Fixed term from July **** to December ****
Some evening and weekend work required
Working conditions
Hybrid working arrangement with a minimum of three days per week in the office
Flexibility to work evenings and weekends as required
Ability to attend venues and support operations as needed
Success profile
You build trust quickly
You listen first and act with community, not on behalf of community
You challenge existing systems and support positive change by working with diverse stakeholder groups
You focus on outcomes that matter to young people and their families
#J-*****-Ljbffr

📌 Community Engagement Officer (Melbourne)
🏢 Basketball Victoria
📍 Melbourne