Administration Brisbane Part Time Icon Cancer Centre Australia.
Are you a customer-focused administrator who thrives in a fast-paced healthcare environment?
Join our welcoming team at Icon Cancer Centre, located within the Wesley Specialist Centre in Auchenflower, and play an important role in supporting patients throughout their cancer treatment journey.
This is a part time prospect averaging 2 shifts per week, offering variety, meaningful work and the chance to make a genuine difference in patients' lives every day.
About the Role
As an Administration Officer, you'll be the first point of contact for our patients, doctors and visitors, providing exceptional customer service while supporting the day-to-day operations of our Radiation Oncology centre.
Working closely with clinical and administrative teams, you'll coordinate appointments, manage patient admissions and reception activities, assist with billing and ensure a seamless experience for our patients from arrival through to departure.
Typical responsibilities include:
Greeting patients, visitors and medical specialists in a warm and professional manner
Managing reception and waiting room activities
Coordinating patient appointments and treatment schedules
Preparing and discussing treatment fee estimates with patients in a sensitive and professional manner
Coordinating financial consent processes and ensuring patients understand any out-of-pocket expenses prior to treatment
Maintaining accurate patient records and documentation
Processing admissions, discharges and outpatient paperwork
Assisting with billing, invoicing, Medicare lodgements and payment processing
Providing administrative support to doctors and the broader multidisciplinary team
Responding to patient and stakeholder enquiries with empathy and professionalism
Supporting operational processes that contribute to outstanding patient care




About You
We're looking for someone who genuinely enjoys helping people and takes pride in delivering exceptional customer service.
You'll bring:
Previous administration, receptionist or customer service experience
Excellent communication skills and a professional phone manner
Strong attention to detail and organisational skills
A positive, team-oriented attitude
The ability to manage competing priorities in a busy setting
Confidence using Microsoft Outlook and other computer systems
Flexibility to work across a variety of administrative functions
Highly regarded:
Medical administration or medical reception experience
Formal training such as a Medical Receptionist course or similar qualification
Experience working with practice management systems, Medicare or healthcare billing processes
Hours and Flexibility
This role averages 2 shifts per week, with:
Typical shift hours 8:00am to 5:00pm (8.5-hour shifts including breaks)
A regular Thursday roster
An additional shift that may alternate between Monday and Wednesday, depending on clinic requirements
Flexibility to support changing operational needs
What We Offer
The opportunity to work in a leading cancer care workplace
A supportive and collaborative team culture
Meaningful work that positively impacts patients and their families
Ongoing learning and development opportunities
A modern workplace conveniently located at the Wesley Specialist Centre
Legal Information
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees.
We encourage applications from all diverse backgrounds.
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs).
Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.
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📌 Administration Officer - Icon Cancer Centre Auchenflower, Qld (Brisbane)
🏢 Icon Group
📍 Brisbane