At atWork Australia, we believe work's for everyone and are passionate about helping people realise their potential.
We connect people and business so both can thrive.
Since ****, we have supported people living with disability, injury, health condition, or those needing additional support to find meaningful and sustainable employment.
Job Description
As Regional Manager, you will hold full operational accountability for the performance, delivery and profitability of employment services contracts across your allocated region.
Leading a team of Service Managers across multiple sites, you will drive performance against contractual, financial and quality measures, strengthen relationships with employers, Services Australia and key community stakeholders, represent atWork Australia at a regional level, and play a critical role in business growth, client attraction and service excellence.
This role can be based in Townsville, Mackay, Rockhampton or Brisbane, with travel across the region as required.
In this role, you will:
Lead, coach and develop Service Managers to achieve strong performance and engagement
Ensure all contractual, compliance, quality and financial obligations are met or exceeded
Drive placement, outcome and market share performance across all Employment Service Areas
Build and maintain strong relationships with Services Australia, employers and community partners
Provide clear operational leadership, performance management and governance oversight
Contribute to financial forecasting, reporting and risk management
Represent atWork Australia at regional forums, committees and community events




Champion continuous improvement, service excellence and values‐led leadership
Qualifications
You'll be a confident, commercially minded leader who thrives in complex, outcome‐driven environments, with strong judgement, emotional intelligence and the ability to balance performance with people‐centred leadership.
You will bring:
Proven experience leading teams and/or multiple sites within employment services or a related industry
Strong understanding of contractual and compliance‐based service delivery environments
Sound financial and commercial acumen
Demonstrated capability in leadership, coaching and performance management
Exceptional stakeholder management and relationship‐building skills
Strong communication, organisational and decision‐making abilities
A current Australian Driver's Licence
Additional Information
Enjoy a range of benefits including:
12 Weeks Paid Parental Leave
Leadership development & career pathways across MedHealth
Quarterly social events & recognition programs
Wellbeing initiatives & Employee Assistance Program (EAP)
Fitness Passport
Salary packaging & the ability to purchase additional leave
All the tools and tech you need to thrive
Equal Opportunity Employer
We are an Equal Chance Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
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📌 Regional Manager (Brisbane)
🏢 Atwork Australia
📍 Brisbane