Toyota Finance Australia (TFA) is on the lookout for an Account Transactions Administrator to provide a high level of excellence in Customer and After Sales Support for all Novated and Salary Packaging customers.
This role is based at Scoresby and is a 6‐month fixed‐term role.ResponsibilitiesManage employer transactions, including payfile distribution, arrears management, and salary packaging services.Reconcile employer payments accurately within agreed SLAs and KPIs, ensuring timely account management.Respond to employer queries, deduction list requests, and follow up on missed employer and employee payments, including GST‐related matters.Provide expert support on GST, ECM, LVA and FBT enquiries, delivering resolutions within service standards.Maintain effective communication with employers, manage payfiles, handle general enquiries, and support the Employee Transactions and wider Novated teams.QualificationsExperience in the Salary Packaging and/or Novated Leasing industry, with a strong understanding of the products, processes and customer landscape.Excellent communication and relationship‐building skills, with the confidence to engage and influence stakeholders at all levels.Strong presentation skills and the ability to deliver engaging customer meetings,



information sessions and business reviews.A curious and consultative approach, with outstanding questioning skills that help uncover customer needs and identify new opportunities.Highly organised and self‐motivated, with the ability to manage competing priorities, work autonomously and deliver results.Applications close 31st July ****.BenefitsFlexible hours and workspacesCareer Development26 weeks paid primary carer leave & 8 weeks paid parental leave for secondary carersWellness facilities & Employee Assistance Program (private coaching available to you and your family)Paid volunteer days to support your community / Employee Community Grants FundEmployee Car Benefit SchemeBuilding a great place to workWe are an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are happy to adjust the recruitment process for your accessibility requirements.
Please contact us and let us know your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.
Toyota is an endorsed employer for all women.
Please review the Work180 website for further information.
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📌 Account Transactions Administrator (Victoria)
🏢 Toyota Finance Australia
📍 Victoria