Ticketmaster Australia in Melbourne seeks a Customer Advocate within the Fan Support division to investigate difficult post-event cases, handle complaint logs, and assist the Fraud Analyst to prevent and recover funds where possible.You will liaise with client managers, legal departments, and promoters to achieve the best outcomes for TM and customers, while maintaining high service standards and a rotating roster.
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📌 Customer Advocate & Fraud Support Specialist (Melbourne)
🏢 Ticketmaster Australia
📍 Melbourne
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