Senior Business Analyst - Salesforce 360
Start Date: 24th August
Duration: 10 Weeks
Rate: $800 - $900 / day + Super
Hybrid: 2-3 days in office
This role will be an immediate joiner to a large scale S360 implementation project for one of Australia's leading education institutes. Short term contract needing someone to deliver functional and business documentation, map data and provide analysis.
Overview
Experienced Technical BA
- Knowledge of CRM and Data Systems, with recent Australian experience
Requirements to delivery
: elicitation, business and functional documentation, data mapping, gap and impact analysis — specs a development team can build from
Data migration and quality
: legacy-to-cloud migrations at high volume, with ownership of profiling, lineage, validation and reconciliation frameworks
Reporting and analytics delivery
: hands-on build of executive-level dashboards and automated data quality monitoring, translating complex data into decision-ready insight
Integration and AI:
Proficient in testing integration and CRM
UAT and Testing:
Able to support test case creation, functional testing and run UAT with the business
Senior Business Analyst - Salesforce 360
Start Date: 24th August
Duration: 10 Weeks
Rate: $800 - $900 / day + Super
Hybrid: 2-3 days in office
This role will be an immediate joiner to a large scale S360 implementation project for one of Australia's leading education institutes. Short term contract needing someone to deliver functional and business documentation, map data and provide analysis.
Overview
Experienced Technical BA
- Knowledge of CRM and Data Systems, with recent Australian experience




Requirements to delivery
: elicitation, business and functional documentation, data mapping, gap and impact analysis — specs a development team can build from
Data migration and quality
: legacy-to-cloud migrations at high volume, with ownership of profiling, lineage, validation and reconciliation frameworks
Reporting and analytics delivery
: hands-on build of executive-level dashboards and automated data quality monitoring, translating complex data into decision-ready insight
Integration and AI:
Proficient in testing integration and CRM
UAT and Testing:
Able to support test case creation, functional testing and run UAT with the business
Experience
Demonstrated experience as a
Technical Business Analyst
with recent Australian experience delivering CRM, customer data and digital transformation projects.
Strong experience working with
Salesforce Customer 360
, including CRM processes, customer data management, integrations and supporting end-to-end solution delivery.
Proven ability to elicit, analyse and document business and functional requirements, producing high-quality artefacts including business requirements, functional specifications, user stories, process maps and acceptance criteria for development teams.




Extensive experience performing
data mapping, gap analysis, impact assessments
and defining business rules to support system implementations and enhancements.
Hands-on experience delivering
large-scale data migration projects
, including data profiling, data lineage, cleansing, validation, reconciliation and ensuring data quality throughout legacy-to-cloud migrations.
Experience developing
executive reporting, dashboards and analytics
, translating complex data into meaningful insights and implementing automated data quality monitoring.
Strong understanding of
system integration
, including API and CRM integrations, with experience supporting integration testing and validating end-to-end business processes.
Exposure to
AI-enabled CRM capabilities
and emerging technologies, with the ability to assess business impacts and support implementation initiatives.
Experience planning and executing
User Acceptance Testing (UAT)
, including creating test cases, coordinating business users, managing defect resolution and supporting successful solution deployment.
Excellent stakeholder engagement skills, with the ability to work collaboratively with business leaders, developers, solution architects and vendors to deliver business outcomes.
Solid analytical and problem-solving skills, with the ability to communicate complex technical concepts to both technical and non-technical stakeholders.
MUST HAVE'S
Immediately available or 1 week notice
Australian Citizen / full work rights
Ability to work in officer 2/3 days per week
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📌 Senior Business Analyst - Salesforce (Sydney)
🏢 Ashdown Consulting
📍 Sydney