RL Education is one of Melbourne's leading tutoring providers, offering programs from Prep to Year 12, including VCE and IB.
For over 20 years, we have been helping students achieve their academic goals while providing outstanding support to students and families.
We are looking for a motivated and organised Sales & Administration Officer to join our growing team.
About RL Education
RL Education is one of Melbourne's leading tutoring providers, offering programs from Prep to Year 12, including VCE and IB.
For over 20 years, we have been helping students achieve their academic goals while providing outstanding support to students and families.
We are looking for a motivated and organised Sales & Administration Officer to join our growing team.
About the Role
This is a varied role combining student consultation, customer service and administration.
You will work closely with students, parents, tutors and the management team to ensure a smooth enrolment process and an excellent experience for our families.
No two days are the same, making this a great opportunity for someone who enjoys working with people and thrives in a fast-paced environment.
Key Responsibilities
Respond to enquiries from prospective students and parents (phone, email and in person)
Conduct course consultations and recommend suitable programs
Follow up enquiries and assist with student enrolments
Build and maintain positive relationships with students and families
Manage student records and CRM system
Coordinate class schedules and tutor arrangements
Assist with day-to-day administrative duties
Support school events,



seminars and promotional activities
Work closely with the academic and management teams to ensure smooth operations
About You
We're looking for someone who:
Has excellent communication and interpersonal skills
Enjoys talking to people and providing outstanding customer service
Is organised and able to manage multiple tasks
Has strong attention to detail
Is proactive and willing to learnWorks well both independently and as part of a team
Has a positive attitude and strong work ethic
Requirements
Previous experience in administration, customer service or sales is preferred
Excellent spoken and written English
Mandarin and/or Cantonese is highly regarded
Strong computer skills (Microsoft Office & Google Workspace)
Experience in the education industry is an advantage but not essential
This is a full-time position (38 hours per week).
As we operate seven days a week, regular weekend work (Saturday and/or Sunday) is required, with rostered days off during the week.
What We Offer
Full training provided
Supportive and friendly team environment
Career development opportunities
Performance-based incentives
Why Join RL Education?
At RL Education, we value teamwork, continuous learning and professional growth.
You'll be joining a supportive team where your ideas are welcomed, your contribution is recognised, and you'll have opportunities to develop your skills and grow your career.
If you're passionate about education, enjoy working with people and are looking for a rewarding role, we'd love to hear from you.
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📌 Sales & Administration Officer (Victoria)
🏢 RL Education
📍 Victoria