Location: Maroubra (Hybrid Working Options)Grade: Clerk grade from 2/4 ($80,********,000 + super)Immediate StartWe are partnering with Homes NSW, the NSW Government division which leads the delivery of public housing across NSW, to source a Client Service Officer to join their Housing Services team in Maroubra.About The OpportunityThese roles sit within Homes NSW, the NSW Government division which leads the delivery of public housing across NSW, supporting some of the most vulnerable members of our community through housing, tenancy and support services.The CSO will play a vital role in delivering person-centred, trauma-informed services, including:Supporting clients with housing applications, tenancy matters and sustaining their homesManaging public housing tenancies and addressing tenancy or neighbourhood issuesWorking closely with internal teams and external providers to coordinate support servicesEngaging with vulnerable clients, including those with complex needsContributing to stronger communities through participation and engagement initiativesMaintaining accurate client and property records and navigating housing systemsAbout YouYou're someone who combines empathy with professionalism and can confidently navigate complex environments.We're Looking For People Who ArePassionate about supporting Aboriginal and Torres Strait Islander communitiesStrong communicators who build trust and meaningful relationshipsResilient and capable of managing challenging situations with empathySolutions-focused and confident working within policy and systemsCollaborative team players who thrive in rapid-paced environmentsEssential RequirementsCurrent NSW Driver's LicenceWillingness to complete relevant background checks (WWCC, National Criminal History Check)Ability to work directly with clients in the field and in community settingsBenefitsCompetitive NSW Government salary packageSuperannuation and leave loadingFlexible working arrangements where operationally possibleOngoing professional development and leadership trainingCareer progression opportunities across Homes NSW and DCJMeaningful work that positively impacts communitiesDiverse and inclusive workplace cultureWhy join Homes NSW?
Homes NSW is at the forefront of addressing the housing crisis—delivering public social and affordable housing and supporting over 262,000 tenants across the state.When you join, you'll be part of a team that:Puts people and communities at the centre of everything they doValues lived experience, cultural capability, and inclusive practiceOffers meaningful leadership work with real community impactSupports career progression, leadership development and continuous learning
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📌 Client Service Officer - Maroubra (New South Wales)
🏢 Bloom HR
📍 New South Wales