Link Group is seeking a Quality Control Specialist to ensure accuracy, compliance and quality across member servicing activities.
You will monitor operations, score interactions, and provide quality insights to drive improvement.In this role you will partner with team leaders, investigate anomalies, support risk management, and develop quality plans to enhance member outcomes and operational excellence.
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📌 Quality Assurance Specialist — Member Outcomes (Victoria)
🏢 Link Group
📍 Victoria
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