We are a well-established joinery and fit-out business delivering high-qualitycommercial, residential, architectural, and shopfitting projects across Melbourne.
Witha team of approximately 15 employees, we are seeking a highly organized andproactive Office Manager to oversee administration, manage enquiries.Purpose of the RoleTo manage the day-to-day administration and office operations of the business,ensuring productive systems, accurate financial processes, and professionalcommunication with clients/prospects, suppliers, and staff.
The role plays a criticalpart in keeping the business organized, responsive, and running smoothly.Key ResponsibilitiesReception & Client CommunicationAct as the main point of contact for all incoming calls, emails, online enquiriesand visitorsManage and direct enquiries to the appropriate team membersFollow up calls, emails, and client/supplier queries in a timely andprofessional mannerMaintain strong communication with clients, builders, and suppliersEnsure all enquiries are tracked and responded to promptlyOffice AdministrationManage general office operations and administrationMaintain filing systems, records, and documentationOrder and manage oice supplies and consumablesProvide administrative support to management and team membersEnsure smooth day-to-day running of the officeFinance & Administration SupportPrepare and issue customer invoicesAssist with accounts receivable follow-upsLiaise with bookkeeper / accountant where requiredMaintain accurate financial and administrative recordsPayroll & Time ManagementProcess weekly / fortnightly payroll, as requiredCollect, review,



and manage employee timesheetsTrack attendance, leave, and entitlementsMaintain employee records and HR administration, as requiredProcurement & PurchasingRaise and manage purchase ordersSupport ordering of materials, consumables, and hardwareLiaise with suppliers to ensure pricing, availability, and deliveryTrack and follow up orders to ensure timely supplySupport project and estimating teams with procurement needsSystems & ComplianceMaintain company systems and administrative processesSupport WHS documentation and compliance recordsAssist with policy and procedure documentationIdentify opportunities to improve office systems and efficiencyKey Skills & ExperienceRequiredExperience in office management, administration, or similar roleStrong organizational and multitasking skillsExperience with invoicing (and payroll, preferred)Strong communication and customer service skillsHigh attention to detail and accuracyProficiency with systems such as ERP systems, Xero, MYOB, or similarHighly RegardedExperience in joinery, construction, manufacturing or trade-based businessExperience in procurement or supplier coordinationFamiliarity with job costing or project-based environmentsPersonal AttributesProfessional, friendly, and confident communicatorHighly organized and dependableProactive and able to take ownershipStrong problem-solving mindsetAble to prioritize and manage multiple tasksTeam-oriented and supportive across all departmentsThis role will commence ASAP and salary will be negotiated based on skills/experience relevant to this role.
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📌 Office Manager (Victoria)
🏢 iscoop recruitment
📍 Victoria