About the RoleWe have an exciting opportunity for a Client Relationship Consultant to join our Clients & Sectors team in Australia.
This role can be based in Sydney or Melbourne on a full‐time or part‐time basis.What you'll doSupport the CRM in implementing the growth strategy for a portfolio of clients, assisting with internal co‐ordination and maintaining account plans, trackers and progress updates.Assist in delivering a structured approach to client management by monitoring objectives, maintaining accurate records of activity and helping to ensure accountability across multi‐dimensional (products/region) client relationships.Co‐ordinate and support the day‐to‐day operations of the client team, working alongside partners and lawyers to facilitate timely communication, manage follow‐up on agreed actions and assist in the execution of the growth strategy.Support the development of high‐quality bids and client‐facing materials.Work closely with internal teams to compile information and deliver on client reporting requirements.Partner with Marketing, Communications and Events teams to deliver client‐facing initiatives.What you'll bring3+ years' experience working within a skilled services environment in a client‐facing or business development support capacity, with exposure to client management and relationship building.Solid interpersonal skills,



with a demonstrable ability to build effective working relationships with business services colleagues.Confidence in engaging and communicating with senior stakeholders, with a developing ability to navigate a partnership workplace.Experience supporting or co‐ordinating tenders, bids or pitches, including project management of associated workstreams and deadlines.Demonstrated organisational skills, with the ability to manage multiple priorities and deadlines.Commercial acumen, including the ability and confidence to contribute to the identification of opportunities, pitching, and pricing considerations for clients.High attention to detail and a proactive, solutions‐focused mindset.A degree in marketing, commerce, business or a related discipline, or equivalent experience.An innovative mindset, curious about AI and emerging technologies.What you can expect from usWe will provide opportunities to learn on the job, structured learning, mentorship, and a focus on mental health and wellbeing.
You will work in a collaborative, diverse environment with a strong emphasis on digital innovation.Equal Opportunity StatementWe are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives.
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📌 Client Relationship Consultant (New South Wales)
🏢 Exchange House Services Australia
📍 New South Wales