As the Workshop Controller, you will play a key role in supporting the Workshop Manager to deliver high standards of workmanship, customer service, and operational efficiency.
You'll oversee day-to-day workshop activities, ensuring technicians, apprentices, and trade assistants are well-supported, productive, and working safely.Your leadership will help minimise vehicle downtime, maintain Ventura's strong reputation, and ensure our customers remain at the heart of everything we do.Key Responsibilities of the RoleWorkshop Operations & EfficiencySupervise and coordinate workshop staff to ensure efficient use of labour.Prepare estimates and quotes for internal and external customers.Ensure all work meets quality standards, timeframes, and customer expectations.Review and sign off repair orders, job codes, and workshop documentation.Monitor overtime and assist in developing procedures to improve workshop efficiency.Ensure parts are ordered, stocked, and recorded accurately.Quality & SafetyOversee vehicle inspections and communicate findings to the Workshop Manager or Operations department.Ensure workshop equipment is safe and fit for purpose.Identify hazards, record incidents/near misses, and promote a solid safety culture.Ensure PPE is worn and safety procedures are followed at all times.Leadership & People DevelopmentPlan and balance workloads across the workshop team.Allocate jobs based on skill levels and operational needs.Support training, upskilling, coaching, and mentoring of technicians, apprentices,



and trade assistants.Step into the Acting Operations Manager role when required.What Ventura is Looking for:Technical & System SkillsCompetent in Microsoft Excel at an intermediate levelQuick to learn and adapt to new software systemsStrong mechanical understanding and practical aptitudeAbility to prepare accurate and timely quotesLeadership & Operational SkillsConfident in supervising and supporting workshop staffAble to balance responsibilities between the workshop floor and administrative tasksSkilled at prioritising workload to meet daily operational demandsEffective problem-solver with sound decision making abilitiesPersonal AttributesStrong multitasking capability in a fast-paced environmentWhy Join Ventura?
At Ventura, our people live our values every day:Customer – We put customers at the heart of everything we do.Ownership – We take responsibility and act in Ventura's best interests.Teamwork – We support each other and work as one.Future Focus – We continuously improve and evolve.What are the Benefits?
Competitive wages + overtime opportunitiesStable, long-term employment with a respected operatorAccess to expert physiotherapy guidanceSupportive workshop culture with ongoing trainingWork that genuinely contributes to the communityYou'll be part of a supportive, inclusive team that celebrates success, values genuine communication, and encourages continuous improvement.
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📌 Bodyshop Supervisor (Victoria)
🏢 Ventura Bus Lines
📍 Victoria