The City Assist team are the first point of contact at Warrnambool City Council's Civic Centre (main offices).
They attend to a large number of queries daily via face to face, phone calls, emails and the online chat function.
There are currently multiple positions available within City Assist; one Permanent Part Time (32 hours per fortnight) and additions to the Casual pool.
The successful candidate will communicate with a variety of stakeholders in order to provide quality customer service to all residents, ratepayers and other external customers.To be successful in this position you will have:High attention to detail while working in a fast-paced environment.Well-developed verbal, written, and interpersonal communication skills.Demonstrated proficiency in using computers and customer-service–specific software.Capacity to acquire a thorough knowledge of Council services, processes, and procedures.Availability to cover early morning and opening shifts.Position Hours/RemunerationThe Permanent Part time (32 hours per fortnight) position currently offers an hourly rate of $***** per hour + superannuation.Casual position currently carries an hourly rate of $***** per hour (inclusive of 25% casual loading) + superannuation.To ApplyTo apply for this prospect,



please click Apply Now on the Warrnambool City Council website.Applications close: 5.00pm Sunday 2 August ****QuestionsIf after reading the position description you have further questions please contact Louise Mauriks, Coordinator City Assist, on or .
CultureWarrnambool City Council is an equal opportunity employer committed to providing a safe working environment that embraces and values child safety, diversity and inclusion.
If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, we encourage you to apply.Employees of Warrnambool City Council are expected to work under Councils values of: Accountability, Collaboration, Respectfulness, Progressiveness and Wellbeing.Recruitment ProcessPlease note, that all prospective Warrnambool City Council employees will be required to undertake a medical assessment.
Council also completes a range of other pre-employment checks which include reference checks and a criminal history check.Warrnambool City Council is an Equal Opportunity EmployerTo view current vacancies visit careersFor details on how to submit your application refer tohow-submit-your-application
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📌 Administration Officer City Assist (Warrnambool)
🏢 Warrnambool City Council
📍 Warrnambool