06 Aug
|
Nearheal(trading as Nearheal
|
Queensland
06 Aug
Nearheal(trading as Nearheal
Queensland
Job DescriptionCibaria Noosa is looking for a confident, organised and experienced Host to join our Front of House team!
As the first point of contact for our guests, you'll play a critical role in creating exceptional customer experiences while keeping service running smoothly in a fast‐paced, high‐volume environment.
We're looking for someone who thrives under pressure, thinks quickly on their feet, and has a genuine passion for hospitality.About the RoleBe the first point of contact for all guests, creating a warm, welcoming and professional first impressionManage reservations, seating plans and waitlists to ensure smooth and productive service flow throughout each shiftMonitor guest arrivals and table allocations, balancing service demands while maximising the dining experienceEffectively handle guest enquiries, special requests and feedback, resolving issues with confidence and professionalismMaintain accurate reservation and guest information within our booking platformCommunicate closely with the Restaurant Manager, Supervisors and Front of House team regarding service requirements, VIP guests and table availabilityAssist in coordinating large bookings, special events and peak service periodsProactively manage guest expectations and wait times while delivering exceptional customer serviceEnsure host stand,
entry areas and guest‐facing spaces are presented to the highest standard at all timesSupport the wider Front of House team as required to ensure seamless restaurant operationsContribute to a positive team culture by leading with professionalism, energy and a guest‐first mindsetQualificationsExperienced in a Host, Front of House or customer‐facing hospitality roleA strong problem solver who can remain calm under pressureConfident managing guest expectations in a busy restaurant environmentHighly organised with exceptional communication skillsAble to work independently while contributing to a positive team cultureProficient with reservation systems; SevenRooms experience highly regardedAdditional InformationBe part of a passionate, professional and supportive hospitality teamWork in a vibrant, fast‐paced venue that is committed to delivering exceptional guest experiences30% discount on food and beverage at participating Accor properties worldwideGenerous accommodation discounts across more than 4,500 Accor properties in over 110 countries25% team member discount at our signature venues, Cibaria Restaurant and Bar CapriCareer development and mobility opportunities across Accor's global portfolio of leading hospitality brandsLearn Your Way with access to industry‐leading learning and development platforms, including Accor AcademyOpportunities to grow your hospitality career within a world‐renowned international hotel groupNoosa Heads, Queensland
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📌 Host - Front Of House (Queensland)
🏢 Nearheal(trading as Nearheal
📍 Queensland