Bank Australia is seeking a Customer Support Consultant to proactively manage early-stage delinquent accounts, assess hardship, and support customers with appropriate assistance to reduce arrears and losses.You will engage customers with ethical recovery practices, ensure regulatory compliance, and collaborate with internal teams to improve outcomes and reporting.
The role emphasizes customer-centric recovery and meticulous record-keeping.
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📌 Early-Stage Delinquency Recovery Specialist (Victoria)
🏢 Qudos Bank
📍 Victoria
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