Front Office Manager at The Lakes Resort HotelAbout the role As the Front Office Manager, you will play a pivotal role in ensuring exceptional guest experiences at The Lakes Resort Hotel.
You will oversee the front office operations, manage a dedicated team, and maintain high standards of service and hospitality.Key factsLocation: Adelaide CBD, AdelaideEngagement: PermanentTeam: Front OfficeWhat you'll doSupervise daily front office activities, ensuring smooth operations and guest satisfaction.Train and mentor front office staff, fostering a positive work environment and enhancing team performance.Handle guest inquiries and resolve any issues that may arise during their stay.Collaborate with other departments to ensure a seamless guest experience.Monitor and manage the front office budget,



optimizing resources and controlling costs.RequirementsA minimum of 3 years of experience in front office management within the hospitality sector.Proven leadership skills with the ability to motivate and guide a team.Solid communication and interpersonal abilities.Familiarity with property management systems and front office operations.A degree in Hospitality Management or a related field is preferred.Nice to haveExperience in a multi-faceted hospitality environment.Knowledge of local attractions and events to enhance guest experiences.Skills & toolsProficiency in Microsoft Office Suite and property management software.Strong organizational skills and attention to detail.Ability to work in a fast-paced environment and manage multiple tasks effectively.Practical notesApplicants must have the right to work in Australia.Competitive salary and benefits package available.
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📌 Front Office Manager (Adelaide)
🏢 The Lakes Resort Hotel
📍 Adelaide