Look forward to working with Australia's leading and most trusted provider of Employee Management Services, making the advantages of salary packaging, novated leasing, and fleet management readily available to employers and their employees.Working at Smartgroup offers more than a job.
It is a dynamic workplace that matches the enthusiasm for the work you do and ambition for an exciting fast-paced career.
We have all been hired for a purpose and a reason.Every day you will be part of a team that helps support fellow Australians - many working in essential services, corporates, government, and not-for-profits - to take home more money in their pay packets.What's the role?
We are looking for a Vehicle Sales Team Leader.This role is to lead and ensure the efficient, customer and delivery-focused operation of the Vehicle Sales team.Key Responsibilities include:Leading a motivated, customer focused and efficient sales team of Vehicle ConsultantsContributing to the development of sales strategy, new business and delivery of growthtargetsPromoting customer excellence and engagement in all interactions to ensure industryleading levels of satisfactionContributing to development and delivery of multi-channel customer engagement strategyDeveloping the capability of Vehicle Consultants to deliver key metrics and targetsContributing to the development and delivery of sales frameworks with related KPIsand incentive programsProviding leadership, support and mentoring to team members and undertaking regularone-to-one meetings, team meetings, training and coaching sessionsContributing to the development of new initiatives, including the identification of opportunities to improve the efficiency of work processes and the implementation of changes in the workplaceRecruiting and inducting operations team membersSupporting client retention by achieving consistently high Net Promotor ScoresAnalysing performance,



highlighting problem areas and identifying improvement actionsManaging and resolving escalations and complex business issuesWho you areAt least 24 months experience in a Sales Leadership role (within a Motor Vehicle Leasing or Financial Services environment)Proven ability to comprehend legislation and compliance around Financial products and related Leasing productsAchievement OrientationCoachingChange ManagementRelationship buildingResilienceCustomer RelationsEmployment type: Permanent Full TimeLocation: VICWhat's in it for you?
Smart team members enjoy a range of benefits designed to support flexibility, wellbeing, reward, and growth:Smart Leave, an additional week of leave each yearFree lunch every weekUp to 20 weeks Paid Parental Leave with superannuation contributions and a Return-to-Work BonusMake a Difference Days - paid days off to volunteer for the community and environmentSalary packaging and novated leasing benefits (of course!)Free flu vaccinationsEmployee Share PlanGrow with PurposeAt Smart, we're driven by purpose and performance.
We support individual and team growth via varied learning opportunities, open communication, and leaders who work to get the basics right - quality and regular one to ones, clear goals and success metrics, and growth conversations.Our Commitment to Diversity and InclusionEveryone belongs and is welcome at Smart.
We welcome people from diverse backgrounds to join our team, including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, people who identify as LGBTQ+, all gender identities, and people of any socioeconomic status, age, race, national origin or ethnicity.Our commitment to Diversity & Inclusion is reflected in the external recognition we've received, including being named:WGEA Employer of Choice for Gender Equality since ****DCA Inclusive Employer ***********Silver Employer on the Australian Workplace Equality IndexWe're also members of the Reconciliation Action Plan network, with a RAP at Innovate level.Please note: all successful candidates will be required to complete background checks including a police clearance prior to confirmation of employment.
Candidates must have unlimited Australian work rights to be considered for this role.
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📌 Vehicle Sales Team Leader (Melbourne)
🏢 Smartgroup
📍 Melbourne