Excellent Salary of up to $85K Plus SuperPermanent, Full-time position (5 days/week, 7 am to 3 pm)Immediate StartOnsite Parking providedFull training and development providedGreat work culture and a supportive teamAccount Coordinator, to join our client, who are a family-owned business, operating for more than 10 years.
They support Construction projects in Melbourne, as a site cleaning company, with their presence mainly in the Northern suburbs, and an additional depot in the Southeast of Melbourne.
They are very hands on with the clients, providing excellent service, that is environment friendly and sustainable.As the Account Coordinator, you will sit at the center of their customer operations.
You will be responsible for coordinating jobs, managing contractor schedules, and supporting customer accounts — while actively looking for ways to add value, grow accounts, and strengthen customer relationships.
You will develop the skills to move beyond coordination into account ownership and revenue growth.This role will require you to combine strong coordination, Elite customer service,



and sales awareness.
You don't need to come from a sales background — but you should be someone who naturally looks for ways to add value, build relationships, and support customer growth.
The experience and ability to really forge excellent relationships is paramount in this role.Construction Industry knowledge and experience EssentialKey responsibilities include:Spot and act on upsell & cross-sell opportunitiesBuild relationships and grow existing accountsFollow up, nurture, and retain customersIdeally, you'll bring:Ability to skillfully organise and demonstrate a strong scheduling abilityConfident communication skills to build client relationshipsAbility to work at a fast-pace, be proactive, and detail-focusedMindset to be prospect-focused – Always able to look at ways to add value and grow accountsSkills to operate job management systems (highly regarded)Skills to manage time efficiently
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📌 Account Coordinator (Melbourne)
🏢 On The Ball Personnel
📍 Melbourne