As aService Advisor , you will provide an outstanding experience to our loyal, valued customers by organising service bookings and liaising with guests, costing and invoicing repairs and working closely with the workshop and parts department.
Key Responsibilities
Communicating vehicle symptoms and fault rectifications to service clients in a manner that can be easily understood
Obtaining accurate parts and labour prices
Encouraging our clients towards service offerings where appropriate to their individual motoring needs
Keeping clients up to date on the servicing of their vehicle
Handling complaints and ensuring prompt issue resolution
Preparing invoices and closing allocated repair orders in a timely manner
About you
Excellent customer service and presentation skills
Solid organisational skills / follow processes and procedures
Competency with IT systems / ERA experience a plus
Calm and productive / maintain high work standards and accuracy
Strong relationship-building ability / grow business
Mercedes-Benz or prestige/luxury market services advisors experience
A valid QLD driver's licence
What's in it for you?
Competitive salary + Commission
Fun & exciting working workplace!
Maternity/Paternity Leave
Monday to Friday | NO WEEKEND WORK!
A chance to work for a luxury brand
About LSH Auto Australia
AwardedAFR Boss 2022 Best Places to Work , LSH Auto Australia is the largest authorised Mercedes-Benz retail group in Australia.Operating in the capital cities of Sydney, Melbourne, and Brisbane, we are part of the world’s largest Mercedes-Benz passenger vehicle dealer group with more than 270 premium retail outlets across over 110 cities worldwide.
Only applicants who meet our selection criteria will be contacted. Please no recruitment agencies.
Right now is truly an exciting time to be part of Mercedes-Benz Eagle Farm.
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📌 Service Advisor / Mercedes Benz Eagle Farm Lsh Auto Australia E Ss! Brisbane City
🏢 LSH Auto Australia
📍 Brisbane
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