Technical Sales Representative - ConcreteAchieve and exceed sales and contribution targets whilst increasing overall sales and margin contributionMaintain existing customer base and develop new customers through regular engagement and market coverageRepresent Sika in the marketplace and at industry functions as requiredCustomer Relations & Technical SupportProvide technical advice, training, and product demonstrations to customersFoster strong customer relations through professionalism, efficient service, and prompt documentation of agreements and discussionsInvestigate and resolve customer complaints and issues, reporting matters exceeding $500 to the Sales ManagerMaintain and continuously update knowledge of products and applicationsLiaise with appropriate Sika staff regarding technical support, product performance, and deliveryInspect Sika's plant, equipment, and customer storage areas to ensure proper maintenance and complianceRecord all customer interactions in the CRM systemReporting & AdministrationProvide monthly forecasts and reports to the Sales Manager detailing market activity, customer engagement, complaints, and competitive intelligenceMaintain travel diaries for all work-related expenses with documented purpose and customer visitsCompliance & Risk ManagementComply with all State and Federal Laws, Sika Policies, and Occupational Health and Safety requirementsMaintain confidentiality regarding Sika's products and customer informationEnsure familiarity with relevant Australian Standards and Sika product documentationAbout the RoleSales & Business DevelopmentAchieve and exceed sales and contribution targets whilst increasing overall sales and margin contributionMaintain existing customer base and develop new customers through regular engagement and market coverageRepresent Sika in the marketplace and at industry functions as requiredCustomer Relations & Technical SupportProvide technical advice, training, and product demonstrations to customersFoster robust customer relations through professionalism, efficient service,



and prompt documentation of agreements and discussionsInvestigate and resolve customer complaints and issues, reporting matters exceeding $500 to the Sales ManagerMaintain and continuously update knowledge of products and applicationsInternal Liaison & Site ManagementLiaise with appropriate Sika staff regarding technical support, product performance, and deliveryInspect Sika's plant, equipment, and customer storage areas to ensure proper maintenance and complianceRecord all customer interactions in the CRM systemReporting & AdministrationProvide monthly forecasts and reports to the Sales Manager detailing market activity, customer engagement, complaints, and competitive intelligenceMaintain travel diaries for all work-related expenses with documented purpose and customer visitsCompliance & Risk ManagementComply with all State and Federal Laws, Sika Policies, and Occupational Health and Safety requirementsMaintain confidentiality regarding Sika's products and customer informationEnsure familiarity with relevant Australian Standards and Sika product documentationYour Skills and ExperienceAt least 5 years' relevant experience in the Ready Mixed Concrete industryHigh level customer relationship and negotiation skills.University or Trade degree or minimum of 3 years' experience in an Industrial Market Field.Excellent communication and customer relationship-building skills.Proficient in Microsoft Office, Salesforce, or SAP.Knowledge and previous merchandising experience in the concrete industry (desirable).
Why Join UsAs a market leader, Sika Australia understands and recognizes the contribution employees make to the success of our business.In return for your experience and commitment,



you will be rewarded with,A competitive salary package.A supportive working environment with a strong, positive company cultureWe invest in our employees – you will be provided with all relevant training and development.We thank you in advance for your application, however only shortlisted candidates will be contacted.Applicants must have valid AU working rights.Successful applicants will be required to undergo a Pre-Employment Medical including a drug and alcohol screen.Sika Australia is proud to be an Equal Employment Opportunity employer.We value and seek diversity in our workforce.We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role.
Compensation is determined based skills relevant to the position, education and/or training.
We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.Sika Australia uses Artificial Intelligence (AI) tools to support the initial screening of job applications based on inherent duties of the role.
However, we want to stress that AI does not make final decisions or disqualify candidates from consideration.
Applications are carefully reviewed by our experienced hiring managers and recruiters to ensure a fair and thorough evaluation process.By combining the efficiency of AI with the expertise and judgment of our hiring team, we are able to identify top candidates while maintaining a human-centered approach to hiring.About SikaSika Australia Pty Ltd is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia.We are a Global Organization with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000 employees & an expanding team across Australia.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Technical Sales Representative - Concrete (Victoria)
🏢 Sika Australia
📍 Victoria