6 month contract with the view to extend!

IQ Group is seeking a Superannuation / Insurance claims specialist to work throughout the entire claims lifecycle and engaging with members at a sensitive time

Key Responsibilities Include:
Understanding of the relevant insurance rules supporting all superannuation insurance scenarios, including death, TPD, Perm Incapacity and Income protection
Understanding of the relevant industry regulations relating to insurance in superannuation
Ability to assess and make determinations on Insurance claims
Ability to handle member / beneficiary phone calls
Proficient in member communications, both verbal and written

What we're looking for
Experience managing insurance claims
Strong critical thinking and problem-solving skills
Excellent communication and customer service ability
Proficiency with superannuation administration systems and databases




A collaborative approach, with the ability to adapt in a rapid-paced workplace
Solid understanding of superannuation regulations and industry best practice

What we offer
At IQ Group, we are committed to providing our employees with a rewarding and fulfilling work experience.
Flexible work arrangements to support work-life balance
Prospects for future career advancement
A collaborative and supportive team workplace

About us

IQ Group is a leading provider of superannuation and investment management services, serving clients across Australia. Our mission is to help our clients achieve their financial goals by delivering innovative and efficient solutions.
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📌 Insurance In Super Claims Consultant Melbourne
🏢 Iq Group
📍 Melbourne