Position DescriptionWe are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips.
This position plays a key role in ensuring travelers experience stress‐free and enjoyable journeys.Key ResponsibilitiesRespond to client inquiries via email, phone, and messaging systemsProcess itinerary changes, cancellations, and special travel accommodationsProvide accurate guidance on travel requirements and agency policiesConduct proactive check‐ins with clients ahead of travel datesEfficiently manage and resolve customer concerns with professionalismIdeal Candidate ProfileCustomer‐first mindset with robust communication skillsExperience in customer support, hospitality, or tourism preferredReliable, organized, and capable of multitaskingComfortable navigating online systems and digital booking toolsPassionate about travel and delivering excellent servicePerks & AdvantagesWork‐from‐home flexibilityFlexible hoursTraining and mentorshipGrowth opportunities within a growing travel companyAccess to industry discounts and travel benefitsPositive and team‐oriented culture
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📌 Remote Travel Assistance Coordinator (Canberra)
🏢 Live the Dash Travel
📍 Canberra