We are looking for an Account Manager, End User to be based in our Hawthorn Melbourne office.In this customer-facing sales role you will liaise and build relationships with our customers executive management teams to exceed allocated sales target across a broad range of industrial software, power control and process control solutions.
Your competitive advantage and success will be achieved by leveraging Rockwell Automation's key areas of innovation and differentiation, our Smart Manufacturing – Industry 4.0 – technologies such as Augmented Reality, best in class IIoT platforms, Advanced Analytics, MES solutions and our Connected Enterprise integrated architecture.The individual is responsible for establishing and maintaining relationships at assigned accounts including but not limited to End Users, OEMs, and System Integrators, while coordinating the activity with distributors to ensure effective and efficient utilization of resources.Your Responsibilities:Develop and execute strategic account plans for assigned accounts through disciplined planning and sales execution process.Collaborate with internal and external partners (Distributors, System Integrators, OEMs) in the execution of every tactical actions in pursuit of the strategic goals defined in the Account Plans.Spend at least 70% of time in customer-facing activities to support account plans.Adopt our disciplined approach to managing sales opportunities and front log using available sales tools.Ensure customer satisfaction through regular contacts / visits and company sponsored surveys.
Resolve customer issues.Analyse current business levels against allocated sales target and provide monthly,



quarterly and yearly sales forecasts.Stay current on Industry trends, competitors, market drivers and RA offerings.Perform any other relevant responsibilities as and when assigned by ManagerThe Essentials - You WillHave:Heavy Industry Experience (Metals, Mining, Energy)Degree in Business, IT, Engineering or a related discipline.Experience in industrial automation and delivery of solution-based outcomesMinimum of 5 years of outcome-based solutions selling experienceSoftware experience added advantage: PTC, ThingWorx, Manufacturing Execution Systems (MES), Business Intelligence, Digital Transformation, Analytics, Advanced Analytics.The Preferred - You Might AlsoHave:Passion to win.Strong collaboration and to manage our sellingmodel.Experience establishing communication and engagement with prospects).
Work with our customers' C-Suite.A teamplayerWhat WeOffer:Our benefits package includes ...Comprehensive mindfulness programs with a premium membershipto CalmVolunteer Paid Time off available after 6 months of employment for eligible employeesCompany volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.Employee AssistanceProgramPersonalized wellbeing programs through our OnTrackprogramOn-demand digital course library for professional development... and other local advantages!
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway.
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📌 Strategic Account Manager – Industrial Automation (Melbourne)
🏢 Rockwell Automation
📍 Melbourne