CRVCID
******
Hello, are you...
An
innovator?
A problem solver?
A team player?
A customer focused
thinker?
Committed to helping others?
Interested in contributing to
the health of all Western Australians?
This is
an exciting time for HSS and we're looking for adaptable,
motivated, and resilient people to join our growing
team.
Before you read
this job ad, please note, HSS can make reasonable adjustments to
allow you to fully participate in the application and interview
process.
If this is relevant for you, please refer to the contact
details under the 'Application and Interview Support' section of
this job ad.
About
HSS
As the Western Australian
Government agency providing shared services to the state's public
health system, we provide a suite of financial, ICT, procurement
and supply, and workforce services to more than 65,000 employees
across WA's public health services and hospitals.
Put
simply, we work behind the scenes to ensure the WA health system
runs smoothly.
Whether you work
in our corporate offices, at our customers' sites, or at our
warehouses Boorda and Jindakoort located in Jandakot - we are one
united team of over 1,500 people.
Our vision is to
provide great services to our customers, be a valued partner, and
support the health of all Western Australians.
We seek to achieve
this by delivering on our purpose of supporting our customers to
provide excellent health care.
HSS Project
Opportunities
This
is a recruitment pool for Fixed Term Full Time appointments with
the possibility of extension(s) and/or permanency.
Successful
applicants will be appointed to a centralised Project Support
Officer pool and may be deployed across a range of strategic Health
Support Services and WA Health initiatives, including major digital
transformation, clinical reform, ICT, infrastructure, Electronic
Medical Record (EMR) Program, and organisational change programs,
based on organisational priorities.
Digital
Delivery
As part of the
wider Information, Communication and Technology Business Unit,
Digital Delivery is responsible for leading the HSS customer-driven
portfolio of digital or digitally-enabled programs and
projects.
Digital Delivery
comprises dedicated teams of highly experienced and specialised
project and program management professionals.
These teams work in
close partnership with subject matter experts and specialist
internal teams across HSS, as well as with the Department of Health
and Health Service Providers, to successfully deliver major digital
or digitally enabled programs and projects.
Transformation and
Strategy
The HSS
Transformation and Strategy Business Unit is responsible for
HSS-wide strategy, as well as delivering transformation programs to
modernise HSS and services provided to the WA health system,
driving effectiveness and efficiency changes, improving customer
outcomes and reducing costs.
This includes program and project
delivery and resourcing (including management of external
resources), oversight and management of organisational-wide change
impacts, ongoing performance improvement and management, and
governance and reporting across HSS.
CHIIP
Critical Health
ICT Infrastructure Program (CHIIP) is an HSS-led program to replace
all WA Health's LAN infrastructure to reduce the risk of
cyber-attacks and data loss, and ensure the highest level of
network security to protect patient records and business
data.
Electronic Medical Record
Program
The EMR Program
is a consumer-centred program that supports healthcare providers to
perform their roles enabling safety and quality to be at the heart
of care for every consumer.
The EMR has been established to
digitally transform WA Health's clinical information management
systems by delivering a statewide EMR solution for WA Health.
The
EMR Program will incorporate changes to technology, business
processes and culture.
It will take advantage of innovations in
digital health care to improve patient safety and quality of care
for the Western Australian community regardless of their
location.
Your new
role
We are seeking
an enthusiastic and suitably experienced person for the role of
Project Support Officer.
As a Project
Support Officer, you will provide high-level administrative,




governance and organisational support to Program Directors, Program
Managers, Project Managers and project teams contributing to the
successful delivery of strategic projects and programs.
Working
collaboratively with a diverse range of stakeholders, you will
support multiple projects, work packages and business areas in a
dynamic project setting.
Key
Responsibilities
As a Project
Support Officer, you will:
Provide
high-level administrative, governance and organisational
support to Program Directors, Program Managers, Project
Managers and project teams to deliver successful project and
program outcomes.
Coordinate project
administration activities across multiple work packages,
project streams and strategic initiatives, ensuring effective
governance and timely delivery.
Prepare
and maintain project documentation, including project plans,
schedules, governance papers, meeting agendas, minutes, action
registers and project logs.
Coordinate project
meetings, workshops and governance forums, ensuring actions are
monitored and completed.
Assist
with maintaining project registers, including risks, issues,
decisions, dependencies and resource records.
Support
project reporting by collating information, preparing status
reports and monitoring milestones and deliverables.
Assist
with procurement, workforce coordination, financial
administration and other project support activities as
required.
Work
collaboratively with clinicians, business representatives,
project teams and technical subject matter experts to support
effective project delivery.
Build
productive relationships with internal and external
stakeholders to facilitate communication and project
outcomes.
Contribute to continuous
improvement initiatives that strengthen project governance and
project delivery practices.
What We're Looking
For
We are seeking
Project Support Officers with demonstrated experience in one or
more of the following:
Project
or program delivery within complex project or program
environments.
Project
Management Office (PMO), governance or project administration
functions.
Preparing reports,
governance papers, meeting documentation and project
artefacts.
Maintaining project
schedules, action logs, risk and issue registers, and project
reporting.
Coordinating stakeholder
meetings, workshops and communications.
Workforce coordination
or business support services.
Working
within health, government or other large and complex
organisations.
Using
Microsoft Office applications and project management tools to
support project delivery.
Please view the Job
Description Form (JDF) attached which provides a full statement of
duties for the position.
If you thrive in
a fast paced, multifaceted working environment, and are eager to
contribute to our purpose of supporting our customers to provide
excellent health care, we would love to hear from you.
Why join our
team
Be part of an
organisation that enables you to make a meaningful contribution and
positively impact the community in which we live.
We're guided by
five values in everything we do at HSS – in the way we work, how we
make decisions and the way we behave:
We put
our customers at the heart of what we do
We value
and care for each other
We
promise, we own, we do
We will
find a way
We make
a difference together
At HSS, we embrace diversity
and believe that our best services come from a workplace where
varied perspectives and experiences are welcomed and
encouraged.
We are committed
to creating an equitable and diverse workforce and encourage
applications from people with disability, Aboriginal people, people
from culturally diverse backgrounds, members of our LGBTQIA+
community, women, youth and mature age.
HSS is committed to growing
our Aboriginal workforce as part of WA Health Aboriginal Workforce
Policy.
As a measure to achieve equality,



Section 51 of the Equal
Opportunity Act **** applies to this position and Aboriginal and
Torres Strait Islander peoples are encouraged to
apply.
WA Health
engages staff in positions of trust and responsibility.
WA Health
policies require applicants to undertake a criminal records
screening and integrity checking as part of the appointment
process.
As well as undertaking a criminal record screening and
integrity checking, you may also be required to undertake a working
with children check (if required for the role) and a pre-employment
health assessment.
We may ask referees to comment on your integrity
and past demonstration of ethical behaviour.
Please note that
adverse information does not necessarily disqualify an applicant
but will be considered as part of the appointment
process.
Advantages
of working with HSS
In addition to a
competitive salary, we offer you a range of benefits, which may
include (in line with operational requirements):
12%
employer contributed superannuation into a fund of your choice.
For further information on superannuation click
here
Access to generous salary
packaging arrangements (including living expenses up to $9,010,
and meal entertainment expenses up to $2,650, per annum tax
free)
Professional development
opportunities and study leave/assistance
Flexible working and leave
arrangements
Discounts with our corporate
partners
Health and well-being
initiatives
Employee
Assistance Program
Other
professional and location-based allowances.
Please contact Stephen Yii,
Manager ICT Portfolio on *************if you would like to discuss
more about the role and team you'll be working with.
Are you ready to
apply?
To be successful
with your application, you are required to:
To be
eligible for appointment, applicants must have valid Australian
work rights.
This includes visa holders.
Permanent appointments
may be made to individuals who hold citizenship, permanent
residency, or visas that enable ongoing employment in
Australia.
Undertake a criminal
record screening, working with children check (if required for
the role), a pre-employment health assessment and integrity
check, as part of the appointment process.
We may ask referees
to comment on your integrity and past demonstration of ethical
behaviour.
Application and interview
support
If you have any
access needs that may require adjustments to allow you to fully
participate in the application and interview process, please
contact the HSS Work, Health and
Safety team.
If you are an Aboriginal
person who would like assistance with your application, please
contact Jobs and
Skills WA on ********.
How to
apply
You've heard from us, now
we'd like to hear from you.
Submit your
application online by clicking the 'Apply for Job' button at the
bottom of this page.
You will need to provide:
a cover
letter with no more than 2-3 pages that demonstrates you have
the skills and experience we are looking for (as outlined in
the JDF), with particular focus on the selection criteria (also
outlined in the JDF);
a
comprehensive CV that clearly shows your experience relevant to
this role; and
the
names and contact details of 2 professional referees.
It is
preferable for one of your referees to be your current
supervisor or manager.
Please allow plenty of time
to submit your application, as late, emailed and proforma
applications will not be accepted.
Submitting your
application
Your application must be
submitted online by 4.00pm
on Friday, 21st August ****.
You must have a current, valid
email address to apply online and this email address will be used
by HSS to communicate with you.
If you
experience difficulties while applying online, please contact HSS
on ******** (select option 2 from the menu options) for immediate
assistance during business hours.
As the
submission is system generated, any submissions on, or after,
4:00pm cannot be accepted.
Other information for
applicants
Appointments from the pools
will be made on a fixed term, full-time basis.
Suitable applicants will be
placed in a pool from which appointments may be made when similar
vacancies occur.
Appointments may be made
from this pool until 28/2/2027.
Thank you for
considering a role with HSS.

📌 Project Support Officer (Perth)
🏢 WA Government
📍 Perth