We're looking for a highly organised IT Administrator Assistant to join our team at our Frankston Head Office.You'll play a key role in keeping our national network running smoothly, supporting the systems and technology that allow agents and offices across Australia to operate efficiently.
This role is ideal for someone who enjoys problem-solving, working with technology, and keeping things running seamlessly behind the scenes.A short team video will be included so you can get a feel for our culture, our people, and what we do!
What You'll DoCommunicate with our network to support onboarding and offboarding of team membersSet up and deactivate email accounts, user profiles, and digital accessCreate and update email signature HTML filesCreate system user logins for new team membersSet up computers, laptops, and equipment for new employeesProvide general IT support to our national team, including basic troubleshooting and technical assistanceAssign and track support tickets, escalating where requiredAssist with general support ticket enquiriesMaintain contact lists, QR codes, redirects,



and internal recordsSupport the projects team with onboarding tasks for officesWhat We're Looking ForStrong organisational skills and attention to detailConfidence working across multiple digital platformsAbility to prioritise workload and manage competing tasksFamiliarity with FreshDesk or similar ticketing systems (advantageous but not essential)Basic IT troubleshooting skills and a willingness to learnExcellent communication skills and a proactive mindsetA genuine interest in technology and helping othersAbout Agents'AgencyAt Agents'Agency, we genuinely enjoy what we do and the people we do it with.
Our Frankston Head Office offers a modern, collaborative work environment with a supportive team that puts people and family first.We believe in recognising effort and celebrating wins, whether that's day-to-day support, our monthly MVP awards, or our end-of-year gala awards and celebrations.
You'll be part of a growing national team with a collaborative culture, explicit pathways to grow, and a team that values professionalism while enjoying the journey.Ready to build your IT career with a dynamic, game-changing company?
We'd love to meet you.
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📌 It Administrator Assistant (Victoria)
🏢 Eview Group
📍 Victoria