Aligned Leisure is a 100% owned subsidiary of the Richmond Football Club, established as a vehicle to manage the operations of Richmond's health, fitness and leisure business activities.
Supported by the people and business systems of the Richmond Football Club, Aligned Leisure currently operates 53 leisure centres, community stadiums, pools, gyms, skate parks, gymnastics programs, theatres and other facilities throughout Victoria and New South Wales.
At Aligned Leisure, culture is paramount, and we are committed to developing our people in a supportive environment.
Connecting to Thrive and Win is about connecting not only with customers, but also about staff connecting with each other with humour and care, through storytelling and authenticity, to build genuine relationships.
We are constantly on the lookout for talented individuals who fit our culture and either wish to learn a new industry or further develop their existing skills.
If you have a passion for your local region, a focus on supporting your community and a desire to help us in providing the best level of service, we would love to hear from you.
Child Safety Commitment:
Aligned Leisure is committed to the safety of children.
We want all children who attend our facilities and/or are in our care to be safe, happy and empowered.
We are committed to the safety, protection, participation and empowerment of all children by implementing Child Safe Standards and providing a safe and supportive environment for all children.
We make sure that children are not exposed to any form of harmful conduct or abuse and each child is empowered to participate in decisions that affect them and to share any concerns they may have.
The Fitness Captain will provide leadership and direction to teams across both theBass CoastHealth Cluband Group Fitness Programming.
This roleis responsible fordelivering exceptional customer experiences, supporting members to achieve their health and wellbeing goals, and ensuringour fitness environments are welcoming, motivating and consistently presented to the highest standard.
They will oversee daily operations of theHealthClub, lead and support fitness professionalsandgroupfitness instructors, and ensure programs and services are delivered safely, consistently,



and in line with member needs.The Fitness Captain willalso play an active role in community engagement through coordinatingand deliveringfitness-basedcommunityeventsthatincrease participation and strengthen local connections.
In addition, the Fitness Captain will support membership acquisition and retention, driving participation across fitness, personaltrainingandgroup fitness, helping tocreatea motivating, positiveand safe environment for all customers.
This position will work relentlessly to implement the Aligned Leisure purpose of connecting to thrive and win, values ofAWARE, DISCIPLINED, RELENTLESSandUNITED, and associated behaviours throughout the entire team.
The Fitness Captain is a critical customer facing role and as such, will berequiredto work shifts that are in line with busy member attendance periods.
Key Responsibilities:
Service delivery for all fitness programs
SuperviseandprovidedirectiontoallHealth andFitness staff.
Lead the delivery of health,fitnessand wellness programsin accordance withannual plans.
Oversee day to day operations ofGroup Fitness andHealth Clubs at the Leisure Centres.
Develop and managestaffrosters within agreed annual budgets.
Provide regular fitnessprogram updatesand promotionfor communication channels.
Development of personal trainingand Group Fitnessprogram
Developmentand implementationofpersonal trainingand Group Fitnessprogrammingacross the contract.
Support thegrowth andinnovationof tailored health and fitness programs.
FitnessInstruction
Provide qualified fitness instruction to all members and guests.
EngageproactivelywithallcustomersenteringtheHealth Club.
Create tailored,motivatingandenjoyablefitness programs for members.
Actively supportmember retentioninitiativesandidentifymembers at risk.
Promote participation in personal training, small-grouptrainingand group fitness programs.
Ensure developed programs support a wide range of activities, including group fitness and sport and utilises community assets other than the leisure centre, parks, gardens and other facilities and programs.
Maintain an expert level of knowledge of latest industry trends.
Educate staffing teams on fitness trends and information.




Support the delivery of health and fitness programsin accordance withannual plans.
Oversee theday-to-dayoperation of theHealth Clubs, working in alignment with the broader programming responsibilities.
Manage all staff working within theHealth Cluband ensure strong customer engagement.
Be visibly present and engaging with all customers.
Manage customer behaviour in line with etiquette guidelines.
Welcome and educate new participants so they feel comfortable in theHealth Clubenvironment.
Ensure safe use of equipment and carry out regular cleaning and maintenance tasks.
Ensure all reports, checklists and procedures are completed and signed off by the Duty Captain.
Reporting and Administration
Prepare weekly operational updates coveringhealth club operations, group fitness programming, staffing and memberengagement
Contribute to end-of-month reporting, including participation data, occupancy,member insights, programperformance.
Provide data insights and recommendations to supportcontinuousprogramimprovement across fitnessservices, group fitnessprogrammingand customer experience.
Ensurealladministrative records, program data and operational documentationareaccurate,compliantand maintainedin a timely manner.
Health and Safety of all staff and customers
Comply withall applicableorganisationalpolicies and procedures.
Oversee the evacuation theHealth Clubas directed by the Duty Captain andin accordance withtraining.
Act as Area Warden for theHealth Club.
Implement and document hazard inspections, environmental checks, riskassessmentsand corrective actions.
Riskassesstoidentifyany hazards andtake action to rectifyany identified risks.
Outstanding service delivery to all customers and stakeholders
Aligned Leisure will be renowned for delivering outstanding service and providing memorable experiences for our customers.In your role, you will be relentless inidentifyingthese opportunities and you will always ask yourself "How would I want a member of my family treated in this situation?"
All Aligned Leisure staff will understand and deliver on our customer charter
The Fitness Captain will also undertake regularserviceshiftsand must be available to work a mixture of early morning, daytime,eveningand weekendhours.The FitnessCaptain may from time to time berequiredto undertake other tasks as directed by theLeisure Manager.
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📌 Fitness Captain (Victoria)
🏢 Aligned Leisure
📍 Victoria