Look forward to working with Australia's leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.Working at Smartgroup offers more than a job.
It is a dynamic workplace that matches the enthusiasm for the work you do and ambition for an exciting fast-paced career.
We have all been hired for a purpose and a reason.Every day you will be part of a team that helps support fellow Australians - many working in essential services, corporates, government, and not-for-profits - to take home more money in their pay packets.What's the role?
We're looking for a Vehicle Sales Team Leader to lead a high-performing team that delivers exceptional customer experiences, strong sales results, and a seamless journey from enquiry to vehicle delivery.Key Responsibilities include:Leading a motivated, customer focused and efficient sales team of Vehicle ConsultantsContributing to the development of sales strategy, new business and delivery of growthtargetsPromoting customer excellence and engagement in all interactions to ensure industryleading levels of satisfactionContributing to development and delivery of multi-channel customer engagement strategyDeveloping the capability of Vehicle Consultants to deliver key metrics and targetsContributing to the development and delivery of sales frameworks with related KPIsand incentive programsProviding leadership, support and mentoring to team members and undertaking regularone-to-one meetings, team meetings, training and coaching sessionsContributing to the development of recent initiatives, including the identification ofopportunities to improve the efficiency of work processes and the implementation ofchanges in the workplaceRecruiting and inducting operations team membersSupporting client retention by achieving consistently high Net Promotor ScoresAnalysing performance, highlighting problem areas and identifying improvement actionsManaging and resolving escalations and complex business issuesWho you areAt least 2 years experience in a Sales Leadership role (within a Motor Vehicle Leasing or Financial Services environment)Proven ability to comprehend legislation and compliance around Financial products and related Leasing productsAchievement OrientationCoachingChange ManagementRelationship buildingResilienceCustomer RelationsEmployment type:Permanent Full TimeLocation: Melbourne/Sydney/PerthFor more information, please find our Recruitment Policy and processes on our intranet.Be careful - Don't provide your bank or credit card details when applying for jobs.
Don't transfer any money or complete suspicious online surveys.
If you see something suspicious, report this job ad .
#J-*****-Ljbffr

📌 Vehicle Sales Team Leader (New South Wales)
🏢 SMART Group
📍 New South Wales