Full time, PermanentEnterprise MDM support and maintenance experience across multiple clientsOpportunity to be coached and step up into MDM solution design & architecturePermanent role with a managed services and Telstra Enterprise partnerOur Client:Our client is Telstra Enterprise partner and we are looking candidate who is expected to act as a technical escalation point for mobility solutions for external clients (enterprise level clients) by providing a combination of project and BAU support services.Common Requirement:Excellent problem identification and technical problem solving skills.Solid problem solving and reasoning skills to gain quick resolutions in a professional and timely mannerStrong customer services skills over the phone support skillsRole and ResponsibilitiesCandidates should have work experience in supporting Enterprise Mobility Management (EMM) and Mobile Device management (MDM) solutions at large scale Enterprise customers.Have proven expertise in supporting, maintaining and troubleshootingMDM systems setup and end user related issuesAddress client queries over the phone and resolve their mobile devise related issuesWork with the Solution Architect to implement the solutionsNetwork Administration Experience:



Firewalls ,Network Infrastructure ,VPN ,DNSWork experience as a systems admin and someone with network engineering background who has a better understanding of security fundamentals.Excellent knowledge of ITIL based Service Management workflow applications like Incident, Problem and requirements management.Experience with Design and implement of simple MDM solutions for the clients will be highly regardedExperience/SkillsWork experience asa System Administrator – supporting, maintaining and troubleshooting MDM systems AND Smart Devices (Apple, Android devices like tablet and smart phone, Windows iOS etcTechnical experience with AirWatch or Intune (preferred) or other MDM products as MobileIron, XenMobile, Symantec MDMCertification in Airwatch or Intune shall be highly regardedEagerness to learn and growStrong understanding of servers & configuration & maintenance shall be hughly regarded: Windows Server ***********, Exchange , Active Directory, Web server platforms (IIS, Apache), Linux Forms (Ubuntu, Fedora, Red Hat, Open Suse)Experience with Office365 shall be highly regardedMust have great communication and documentation skills.What is on offer:Competitive remunerationOpportunity to grow into the solution architect roleOther titles for this role in other organisation might be: Mobility support Specialist, MDM support Analyst, System Administrator, System Engineer, Intune Specialist, Airwatch Specialist, Enterprise Mobility Support, Enterprise mobility specialist, Mobility System Engineer, Mobility Support Engineer
#J-*****-Ljbffr

📌 Enterprise Mobility Support Engineer (Melbourne)
🏢 Appentency Recruitment Services
📍 Melbourne