Support a high-performing Property Management team with administration support and quality customer service by building solid relationships with tenants and landlords.Join a leading real estate agency with an outstanding reputationCentral Newcastle CBD location, with stunning harbour and beach viewsEnjoy a collaborative, people-first culture where your contribution and development are genuinely valuedAt Presence Real Estate, property is about more than transactions, it's about building lasting relationships and delivering quality experiences.
With a strong reputation across Newcastle and Lake Macquarie, Presence has built a people-first culture founded on collaboration, integrity and outstanding customer service.An exciting opportunity is now available for a proactive and organised administrator to join their growing Property Management team.The OpportunityCentrally located in the heart of the Newcastle CBD, you will work alongside experienced Property Managers and play a vital role in ensuring landlords and tenants receive responsive, professional and seamless service.
No two days will be the same as you coordinate enquiries, support tenancy administration and help keep a busy portfolio running efficiently.This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships and takes pride in delivering exceptional customer service.Key ResponsibilitiesSupport Property Managers with the day-to-day administration and management of residential propertiesBuild positive relationships with landlords, tenants,



tradespeople and internal teamsRespond promptly to phone and email enquiriesProcess applications, notices and routine property administrationMaintain accurate records within property management systemsAssist with resolving enquiries and supporting positive outcomes for clientsEnsure all tasks are completed efficiently and in accordance with company procedures and relevant legislationAbout YouThe successful candidate will bring:Proven administration experience working in a high volume, fast-paced environmentExcellent customer service and communication skillsConfidence using a range of tech platforms, including Microsoft Office andA proactive approach with the initiative to solve problemsIdeal, but not essential:Previous experience in residential property management or real estate administrationKnowledge of the Residential Tenancies Act (or a willingness to learn)A current NSW Certificate of Registration or Real Estate Licence (working towards, or willing to obtain will be highly regarded)Why Join Presence?
Presence has built its reputation on exceptional service, genuine relationships and a collaborative team culture.
You'll be joining a business that invests in its people, encourages professional development and provides the support needed to build a long-term career in property management.We strive to create an environment of equal opportunity regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, religion or physical ability, and welcome applications from people from all backgrounds.
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📌 Property Manager Assistant (New South Wales)
🏢 Peoplefusion
📍 New South Wales