Supportive leadership and a positive workplace cultureJob security in a high growth sectorState-of-the-art facilities and beautiful working environmentAbout the RoleYou will play a vital role in ensuring a welcoming and professional front-of-house experience for residents, families & visitors; managing communications, supporting administration systems, and contributing to a warm and well-run residence.Our Receptionists are highly valued and are an integral part of the operational team, bringing warmth and professionalism to every interaction.Your key responsibilities will be:Welcoming residents, visitors and families creating a positive and inviting atmosphereManaging incoming calls, directing them to the appropriate departments or individuals and handling general inquiries and messages efficientlyScheduling appointments for residents to see medical professionals, therapists or other service providers as neededRegistering and monitoring visitors, ensuring security and safety protocols are followedProviding information and assistance to residents and their families,



addressing their queries and concerns and connecting them with the appropriate staff members when necessaryAssisting with administrative tasks, such as rostering, filing, data entry, maintaining records, mail and deliveriesSkills & ExperienceSound administrative skills with the ability to support rostering and team member allocationsExperience using employee scheduling software such as Humanforce or Time Target (desirable)Adaptable, passionate and willingness to learnFriendly and effective communication abilitiesIf you're someone who thrives in a people-focused role and takes pride in delivering exceptional service, we'd love to hear from youAbout ArcareAs one of Australia's leading aged care providers, Arcare operates over 60 residences across QLD, NSW, ACT, SA and VIC, supported by more than 10,000 team members.
Our focus is simple — building meaningful relationships between residents, families, and staff, with our residents at the heart of everything we do.Please note that you must have Australian Working Rights and a NDIS Worker Screening Check (or be willing to obtain).
Arcare values diversity within our workforce and is an equal chance employer.
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📌 Administration (Victoria)
🏢 Arcare
📍 Victoria