Salesforce Technical Consultant - Melbourne

Salesforce Technical Consultant

Permanent - Melbourne

Hybrid - 3 days in the office

$120,000 - $140,000 + super

CalibrX is Australia's leading Salesforce recruitment agency, and we are partnering with a growing CRM consultancy looking for a Salesforce Technical Consultant to join its Melbourne team.

This is a hands-on Level 3 technical role supporting a portfolio of Salesforce customers. You will investigate complex incidents, identify root causes and implement reliable, maintainable solutions across configuration, automation, integrations, security and custom development.

You will work closely with Solution Architects, developers and customer stakeholders, contributing to technical discussions and recommending the right solution for each environment.

Responsibilities:
Investigate and resolve complex Salesforce incidents, defects and service requests
Troubleshoot issues across configuration, Flow, Apex, security, data and integrations
Implement controlled fixes that improve platform reliability and maintainability
Contribute to solution design discussions with architects and developers
Support sandbox development, testing, deployments and code reviews




Explain technical findings, risks and recommendations to customers
Provide guidance to Level 1 and Level 2 support resources
Maintain explicit technical documentation

Experience:
Strong hands-on Salesforce configuration and troubleshooting experience
Advanced Salesforce Flow capability
Experience with Apex classes, triggers and test classes
Positive understanding of Salesforce security, sharing and access controls
Experience with APIs, integrations, middleware and third-party applications
Understanding of Salesforce DevOps, source control and deployment processes
Experience working with sandbox environments and tools such as Bitbucket
OmniStudio or Education Cloud experience would be advantageous
Strong customer-facing communication and problem-solving skills

Why you should apply:
Work across complex Salesforce settings and technical challenges
Remain hands-on while contributing to solution design
Work closely with experienced architects and developers
Hybrid working with Monday and Friday available from home

We cannot offer sponsorship for this role
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📌 Salesforce Technical Consultant Melbourne
🏢 Calibrx
📍 Melbourne